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Date/Time: Mon, 25 Nov 2024 14:33:08 +0000



Error Downloading Historical Daily Data

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[2024-02-26 19:11:14]
User579155 - Posts: 7
Hi,

I am using Denali data with CQG routing (because of eurex access) and I started experiencing missing daily data (whole days) Error Downloading Historical Daily Data for most of my daily charts (historical data).

This issue is accross futures- FDXM,MGC,MES,MNQ,QG,ZN,6B,M6E. Currently I am missing data for days 02/22-02/25. When I switch to intraday, they get downloaded, but I prefer to use historical data for the outside of regular trading hours price data for OHLC. I experienced this issue before but thought it was just a one time error. Now it seems like a bigger problem inherent in my setup.

Any idea how can I fix it? i tried deleting and downloading the data... did not help. Restarting SC, reload/recalculate...no help.

Thank you.
[2024-02-26 19:42:57]
Sierra_Chart Engineering - Posts: 17173
You are running an older version of Sierra Chart. You need to update:
Software Download: Fast Update
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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