Support Board
Date/Time: Tue, 15 Apr 2025 14:11:17 +0000
Trade>>Trade activity log>>Trades
View Count: 504
| [2024-02-23 17:55:52] |
| User693935 - Posts: 11 |
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I can't retrieve my past trades. Range to display doesn't do it. Today only gives todays trades. last week the chart was full, gone today. Haven't touched any settings at top of chart ie. All internal Order IDs, All symbols, All Accounts etc And yes I always push Apply button |
| [2024-02-23 18:00:58] |
| John - SC Support - Posts: 39275 |
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Make sure that all the filters at the top are set in a way to show that data. Make sure there isn't some item - like Account, that is causing you to not see what you are expecting. Refer to the following: Trade Activity Log: Viewing Historical Trade Activity An item to check is that the files that contain the data are still on your system. There is no reason for these to be gone, unless they were accidentally deleted, but check the folder named 'TradeActivityLogs' under your main Sierra Chart installation folder. The filenames have the date along with the Trading Account for which the trades occurred. If there are files there for the particular trading account, then those days should have data showing in the Trade Activity Log. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-04-04 16:33:52] |
| User693935 - Posts: 11 |
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Trade activity not appearing in Trade >> Activities Log or >> Trade orders Window. I've carefully checked "Display Settings (all activities, all symbols, from date, to date-time today yes) OS (C:) >> Sierra Chart >> Activites Log Shows activity |
| [2025-04-04 17:05:41] |
| John - SC Support - Posts: 39275 |
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Please give us an image of the Trade Activity Log and ensure the "DisplaySettings" window for the Trade Activity Log is also open and captured in the image. We need to see both of these. Please follow these instructions to get us an image: Support Board Posting Information: Attaching or Posting a Screenshot/Image (Optional) Also, please let us know when the last trade you entered occurred. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-04-04 17:06:04
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