Support Board
Date/Time: Mon, 25 Nov 2024 14:34:33 +0000
Question related to Teton Order Routing
View Count: 260
| [2024-02-22 18:54:13] |
| User282886 - Posts: 23 |
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I wen to place a live trade today and could not do it and received this notice saying: Teton CME order routing requesting trade position data? Can you tell me what is going on please? Thank you |
| [2024-02-22 19:11:44] |
| Sierra_Chart Engineering - Posts: 17173 |
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We need to see the rejection message. Instructions: Support Board Posting Information: Providing Lines From Trade Service Log Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-02-23 02:45:14] |
| User282886 - Posts: 23 |
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2024-02-22 21:19:04.567 | TradeActivity files query time: 0.022358 seconds. Entries: 0. Current queries: 2 2024-02-22 21:19:04.577 | TradeActivity files query time: 0.009932 seconds. Entries: 1791. Current queries: 2 2024-02-22 21:19:09.589 | Teton CME Order Routing | Requesting trade accounts from server. 2024-02-22 21:19:09.590 | TradeActivity files query time: 0.000386 seconds. Entries: 0. Current queries: 1 2024-02-22 21:19:09.617 | Teton CME Order Routing | Performing query for most recent order fills Date-Time for Trade Account: C2025. 2024-02-22 21:19:09.617 | Teton CME Order Routing | Performing query for most recent account balances Date-Time for Trade Account: C2025. 2024-02-22 21:19:09.617 | Teton CME Order Routing | Received 1 accounts from service. 2024-02-22 21:19:09.625 | TradeActivity files query time: 0.008384 seconds. Entries: 0. Current queries: 2 2024-02-22 21:19:09.625 | Teton CME Order Routing | Requesting historical order fills for account C2025. Start Date-Time UTC: 2024-01-24 01:11:28 2024-02-22 21:19:09.626 | TradeActivity files query time: 0.000312 seconds. Entries: 0. Current queries: 1 2024-02-22 21:19:09.626 | Teton CME Order Routing | Requesting historical account balances for account C2025. Start date-time UTC: 2024-02-22 14:56:50 2024-02-22 21:19:09.719 | Teton CME Order Routing | Received 0 order fills for account: C2025. Inserting the ones that do not exist. 2024-02-22 21:19:09.721 | Teton CME Order Routing | Received 0 historical account balance updates for account: C2025. Inserting. 2024-02-22 21:19:09.833 | Teton CME Order Routing | Requesting Trade Positions data. 2024-02-22 21:19:14.087 | TradeActivity files query time: 0.007713 seconds. Entries: 60. Current queries: 1 2024-02-22 21:19:14.385 | TradeActivity files query time: 0.007777 seconds. Entries: 60. Current queries: 1 2024-02-22 21:19:16.862 | TradeActivity files query time: 0.008336 seconds. Entries: 60. Current queries: 1 2024-02-22 21:19:17.284 | Denali Data Feed | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 1 2024-02-22 21:19:17.284 | Denali Data Feed | MaxConnectionsForSameDevice = 3, NumCurrentConnectionsForSameDevice = 1 2024-02-22 21:19:17.753 | Denali Data Feed (Market Orders Data) | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 1 2024-02-22 21:19:17.753 | Denali Data Feed (Market Orders Data) | MaxConnectionsForSameDevice = 3, NumCurrentConnectionsForSameDevice = 1 2024-02-22 21:19:17.920 | TradeActivity files query time: 0.007824 seconds. Entries: 60. Current queries: 1 2024-02-22 21:19:44.953 | TradeActivity files query time: 0.007649 seconds. Entries: 60. Current queries: 1 It is the last one on the log. Date 2-22-24 Thank you |
| [2024-02-23 04:26:26] |
| Sierra_Chart Engineering - Posts: 17173 |
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We do not see any indication of any order being submitted. Make sure you have Trade Simulation Mode disabled: Overview of Trading: Difference between Simulated and Non-Simulated Trading Modes This is not a concern: 2024-02-22 21:19:09.833 | Teton CME Order Routing | Requesting Trade Positions data. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-02-23 04:29:51
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