Support Board
Date/Time: Mon, 25 Nov 2024 14:37:58 +0000
binance stability
View Count: 432
| [2024-02-20 21:34:21] |
| RocMarci - Posts: 14 |
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Hi, I was just wondering if there is anything still in the pipeline regarding binance stability. Mostly it is working perfectly but sometimes it cuts out for 10+ min and it happens 3-4 times a day, so I have to use backup footprint providers for those times. I 100% prefer to use Sierra and wish I didn't have to use backups, but the stability issue unfortunately make it necessary. Anyway appreciate you guys and hope one day I can throw away the backups.. Cheers |
| [2024-02-21 02:07:09] |
| Sierra_Chart Engineering - Posts: 17173 |
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There are still lost connections we see with Binance. We cannot help that. Tell us one of the symbols you notice this with and we will see if we can speed up the reconnection process.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-02-21 22:48:53
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| [2024-02-22 20:27:52] |
| RocMarci - Posts: 14 |
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Right now for example BTCUSDT_PERP_BINANCE is cutting out. It is the only Symbol I trade so I can't speak on the stability of any other Binance Symbols, but I assume it is the most used Symbol for Binance overall(or maybe it is the spot pair) I am surprised it is cutting out at this moment because there is low volume and volatility in the market right now. |
| [2024-02-22 20:37:11] |
| RocMarci - Posts: 14 |
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high volatility hit the market right after it cut, so probably it had something to do with that. It is back now tho and working fine
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| [2024-02-22 21:12:01] |
| Sierra_Chart Engineering - Posts: 17173 |
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Ok we are checking on this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-02-25 06:02:47] |
| Sierra_Chart Engineering - Posts: 17173 |
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We made a small change that may help.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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