Support Board
Date/Time: Sun, 24 Nov 2024 08:21:02 +0000
NQ and ES Index
View Count: 583
| [2024-02-07 14:24:32] |
| User749673 - Posts: 22 |
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Hi I use level 5 package for indian stock market with global data feed. For US markets Sierra provided delayed data feed for ES and NQ Futures for SIM Trading. I want Index symbol for S&P 500 $INX and NQ Index . What should I do to get that Thanks |
| [2024-02-07 14:25:11] |
| User749673 - Posts: 22 |
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Hi I use level 5 package for indian stock market with global data feed. For US markets Sierra provided delayed data feed for ES and NQ Futures for SIM Trading. I want Index symbol for S&P 500 $INX and NQ Index with VIX . What should I do to get that Thanks |
| [2024-02-07 16:59:44] |
| John - SC Support - Posts: 36238 |
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We do not have data for $INX or the VIX Index (we have VIX Futures). We are not sure what you are looking for in terms of the "NQ Index". Our recommendation would be to check if DTN IQ Feed has the data you are looking for, as we can interface to them. Refer to the following: DTN IQ Feed Data Service If you do go this route, then you would need to install a second Sierra Chart to connect to IQ Feed, since your first one would be connected to Global Data Feeds. Refer to the following for how to install a second Sierra Chart: Using Multiple Data and Trading Services at the Same Time: Step-By-Step Instructions to Install Multiple Copies of Sierra Chart Also, keep in mind that the reason you are able to connect to Global Data Feed with Package 5 is because you are evaluating Package 12 for the next 29 days. You need to be on one of the "Integrated" packages in order to be able to connect to a trading/data provider. Just be sure you change to one of the "Integrated" packages before your evaluation time ends. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-03-03 08:12:04] |
| User749673 - Posts: 22 |
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Thanks John I have $INX symbol in sierra chart datafeed but it appears in daily time frame . Once market is over it appears in 5 min time frame too. Please inform VIX Future symbol Thanks |
| [2024-03-03 20:41:02] |
| Sierra_Chart Engineering - Posts: 17154 |
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Sierra Chart does have NASDAQ Global Indexes: https://www.sierrachart.com/index.php?page=doc/DenaliExchangeDataFeed.php#NASDAQGlobalIndexDataFeed Have a look at the various indexes available with this data feed. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-03-03 20:41:33
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| [2024-06-02 06:27:32] |
| User749673 - Posts: 22 |
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Hi I use level 5 package for indian stock market with global data feed. For US markets Sierra provided delayed data feed for ES and NQ Futures for SIM Trading. I want Index symbol for S&P 500 Index and CBOE VIX . What should I do to get that Thanks |
| [2024-06-02 16:05:04] |
| Sierra_Chart Engineering - Posts: 17154 |
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For these new CBOE indexes you have to go to Service Package 10 and activate the exchange. More information: New CBOE Global Indexes Now Available as of June 1, 2024 | Post: 383955 ---- To change your Sierra Chart Service Package, select "Help >> Account Control Panel" on the Sierra Chart program menu. On the displayed webpage, click on the "Set Service Package for Renewal" link. Or go to this page: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation You will need to login if you are not currently logged in. In the "Available Services >> Choose Usage Time Service Package" frame, select the Service Package that you want to set your account to. Press the "Set" button. The remaining service usage time on your account will be adjusted based upon the cost of the package you are changing to. If the new package is a higher-priced package, then the usage time will be reduced due to the higher price. There is no charge for changing your Sierra Chart service package. Only your Sierra Chart account usage time ending date is adjusted. When changing between Sierra Chart Service Packages, the usage time ending date on your Sierra Chart account is adjusted based upon the price differences between the package you are changing from and the package you are changing to. When changing to a higher priced package, your usage time ending date will be brought back closer in time. When changing to a lower-priced package, your usage time ending date will be brought forward further out in time. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-06-13 10:23:49] |
| User749673 - Posts: 22 |
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Dear John I activated CBOE by paying 6$ fee along with level 5 service package. But When I added S&P 500 Index and VIX Symbol ,chart is not loading anything Please guide I already signed agreements and license agreements Thanks |
| [2024-06-13 15:14:38] |
| John - SC Support - Posts: 36238 |
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We see that you just changed to Package 11. While on Package 5, you would not get the data as we do not have delayed streaming data for the CBOE Indices, and you can not connect to the real-time data on the "Base" packages. You should be good now that you are on Package 11. Let us know if you are still having a problem. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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