Home >> Support Board

Support Board

Date/Time: Mon, 25 Nov 2024 18:35:01 +0000

How to Post a Message for Support

Values are not displayed in cross hair

View Count: 219

[2024-02-06 09:16:11] #1 [Go To First Post]
User519646 - Posts: 15
Hi, While using crosshair, values are not displayed in the price scale, instead a black box is displayed. Please help me to figure it

[2024-02-06 16:19:00] #2 [Go To First Post]
John - SC Support - Posts: 36263
There is a new coloring option for this in Graphics Settings called "Chart Values: Price and Time Boxes Text Color". Refer to the following: Graphics Settings: Chart Values: Price and Time Boxes Text Color For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2024-02-06 20:33:48] #3 [Go To First Post]
User519646 - Posts: 15
I tried changing color. Nothing changes. Still a black box. It is still the same. See attached. Let me know what should I do. Thanks


Cross Hair Display.png / V - Attached On 2024-02-06 20:30:47 UTC - Size: 2.08 MB - 62 views Cross hair number display.png / V - Attached On 2024-02-06 20:31:30 UTC - Size: 39.77 KB - 56 views Attachment Deleted.

[2024-02-06 21:11:15] #4 [Go To First Post]
John - SC Support - Posts: 36263
If you are using Chart Specific graphics settings for that chart, then you would need to select "Chart >> Graphics Settings" and change it in there. If it is not the above, then make sure you are on the latest release (v 2597) and see if everything works properly for you with this release. Refer to the following for how to update: Software Download: Fast Update For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2024-02-06 22:05:31] #5 [Go To First Post]
User519646 - Posts: 15
It changed color from Chart/Graphic settings. resolved. Thanks

To post a message in this thread, you need to log in with your Sierra Chart account: