Support Board
Date/Time: Mon, 25 Nov 2024 20:22:05 +0000
UNABLE TO CONNECT
View Count: 177
| [2024-02-04 12:34:53] |
| narin intasao - Posts: 2 |
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Hi..I have tried everything I know of, but can not connect to the chart. Can you assist please Thanks..Narin Intasao |
| [2024-02-04 12:50:49] |
| narin intasao - Posts: 2 |
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I have installed the Sierra chart but it shows that I am not connected
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| [2024-02-04 20:09:42] |
| Sierra_Chart Engineering - Posts: 17174 |
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Your account has been activated and the usage time extended if necessary. If Sierra Chart is running, it will automatically be activated within about three minutes. However, you may need to exit from the Sierra Chart charting and trading software by selecting "File >> Exit". And then open Sierra Chart through the icon on your desktop or through the desktop Start menu. After your Sierra Chart usage time ends you need to pay for additional usage time through "Help >> Add Usage Credit". To get started with Sierra Chart, follow the Sierra Chart setup instructions here: Sierra Chart Setup Instructions 1 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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