Support Board
Date/Time: Mon, 25 Nov 2024 21:56:04 +0000
Stuck on version 2586
View Count: 169
| [2024-01-30 14:21:49] |
| User656492 - Posts: 143 |
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Hi. I've attempted several times to download the current version of SC, 2590, but my downloader repeatedly says "... is up to date. No files were downloaded." I have multiple copies on my pc, depending upon which connection, etc. I want to use, but I use only one at a time. Perhaps this is related?
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| [2024-01-30 14:45:41] |
| UserOne - Posts: 40 |
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Current Version: 2586 (January 12, 2024) Pre-release: 2590 (January 25, 2024) |
| [2024-01-30 16:56:41] |
| John - SC Support - Posts: 36282 |
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Before you do the update, please select "Help >> About" and check the version you are running in that instance. Make sure it is not 2590, and then select "Help >> Download PreRelease" to perform the update to version 2590 and it should work. If it does not install properly, then select the button at the top of the Installer for "Send Log to Support" and then let us know you have done this by posting in this thread. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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