Support Board
Date/Time: Mon, 25 Nov 2024 20:41:58 +0000
Certain charts not updating historical data
View Count: 199
| [2024-01-29 17:12:25] |
| User785350 - Posts: 2 |
|
Hi Sierra chart support, Some of my charts are not updating the historical data since the last time they were updated a month ago. Namely: F.US.YMH24[M] F.US.MYMH24[M] F.US.MNQH24[M] F.US.MESH24[M] Other charts working ok such as F.US.NQH24[M] and F.US.ESH24[M] I am using the Denali Data Feed, GFF is my broker and I am clearing through AMP Global. |
| [2024-01-29 19:36:03] |
| John - SC Support - Posts: 36278 |
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If you are getting real-time data, but you are missing some historical data, then follow the instructions at the following link to redownload the data: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-01-29 20:04:09] |
| Sierra_Chart Engineering - Posts: 17174 |
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Are these Historical Daily charts or Intraday charts?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-02-01 17:09:30] |
| User785350 - Posts: 2 |
|
This worked thanks. It was for intraday charts. |
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