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Date/Time: Mon, 25 Nov 2024 22:26:09 +0000



( Text to speech ) Failed to generate an alert. Failed to create the WAV file.

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[2024-01-29 16:22:49]
cesium - Posts: 85
Hello John Hello Engineering Team,

I have been setting up tts alerts, and neither the website nor sierrachart is allowing me to generate tts anymore.

May I have some assistance?

Thank you
[2024-01-29 18:55:10]
John - SC Support - Posts: 36283
We see numerous .wav files generated for your account over the past few days. You can access them at the following link:
https://www.sierrachart.com/UserControlPanel.php?page=TextToSpeech
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2024-01-29 20:28:04]
cesium - Posts: 85
Hey John,

Thank you, yes ive been using that page to generate tts as well as the function within sierra itself, however the webpage returns the error

Failed to generate an alert. Failed to create the WAV file.

when trying to generate a file
[2024-01-29 21:45:35]
John - SC Support - Posts: 36283
Ok. We'll pass this along to our web-guy.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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