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Direct MessagesDate/Time: Sat, 27 Apr 2024 18:40:07 +0000
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| [2024-04-25 16:11:38] |
| coachted - Posts: 282 |
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yes
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| [2024-04-25 17:39:11] |
| John - SC Support - Posts: 31159 |
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One item of note is that the Limit price you have set is 0.00. If you are entering the order by selecting the "Buy" or "Sell" buttons on the Trade Window, then this will not work. You should be getting a different error in this case, but perhaps there is a miscommunication somehow. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-04-25 18:06:19] |
| coachted - Posts: 282 |
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I am entering the order directly in the DOM
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| [2024-04-25 21:17:48] |
| John - SC Support - Posts: 31159 |
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In this case, you must not be working with the correct Trade Window. Refer to the following: Basic Trading and the Trade Window: Trade Window Settings Not Applying to Chart or Trading DOM For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-04-26 15:18:48] |
| coachted - Posts: 282 |
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it is the correct trade window and i am still getting the error... please advise
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| [2024-04-26 15:39:21] |
| John - SC Support - Posts: 31159 |
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Are you having this problem with all symbols and/or all charts, or is it just a specific chart? If you open a new chart do you have the same problem? Also, try changing your Attached Orders configuration so you have a single Target and Stop both with a quantity of 1 and the parent order has a quantity of 1. Then try to put in an order and let us know what happens. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-04-26 16:01:53] |
| coachted - Posts: 282 |
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ok
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