Support Board
Date/Time: Mon, 25 Nov 2024 22:33:50 +0000
I changed brokers and data and now it keeps trying to download the data from the old broke
View Count: 170
| [2024-01-25 22:05:42] |
| Santi - Posts: 4 |
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I changed brokers and data and now it keeps trying to download the data from the old broker with the old symbol, and keeps filling up my inbox non-stop.
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Attachment Deleted.  Captura de tela 2024-01-25 185717.png / V - Attached On 2024-01-25 22:04:13 UTC - Size: 100.81 KB - 49 views |
| [2024-01-25 22:36:54] |
| John - SC Support - Posts: 36284 |
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What order routing service are you using with your new broker? We need to know this to point you to the proper instructions for that new broker. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-01-25 22:45:23] |
| Santi - Posts: 4 |
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I'm using rithimic and the other one I was using teton
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| [2024-01-26 14:23:54] |
| John - SC Support - Posts: 36284 |
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Your log shows that you are setup to connect to Rithmic, but you do not have the correct symbols. Open your Chartbooks and select "Edit >> Translate Symbols to Current Service". This will update the symbols to be the Rithmic symbols.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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