Support Board
Date/Time: Mon, 25 Nov 2024 22:37:30 +0000
Sierra chart is not showing the complete session
View Count: 214
| [2024-01-25 16:48:41] |
| KlyneR - Posts: 3 |
|
Hello! I'm having a problem with the tpo chart of yesterday (24/01/2024) as u can see from the image that I attached the profile circled is missing H period to N period and all the overnight session profile is missing too ( the option Exclude Overnight Session Profile is unpinned so it should show it). When I opened SC today at first I had some internet connection problem could it be the reason why these profiles are not showing? How can I solve this problem? Thank you in advance!
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 sierrachart.png / V - Attached On 2024-01-25 16:43:55 UTC - Size: 158.45 KB - 45 views |
| [2024-01-25 17:39:34] |
| John - SC Support - Posts: 36284 |
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Refer to the following: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-01-25 19:09:24] |
| KlyneR - Posts: 3 |
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Thank you I solved the problem by going to Edit >> Delete All Data And Download I wish you a great day! See ya! |
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