Support Board
Date/Time: Mon, 25 Nov 2024 23:46:41 +0000
Money Missing
View Count: 141
| [2024-01-23 16:27:26] |
| DeGreat - Posts: 2 |
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Yesterday I made twice payment to my Sierra account happen that only one payment reflecting on my account [$50.00] $46.00 and $50.00. Please look into it as you can to resolve the matter. Thank you, customer. De Great O Atubi Date Time Of Last Edit: 2024-01-23 16:29:00
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| [2024-01-23 16:39:02] |
| Sierra_Chart Engineering - Posts: 17178 |
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We do see these payments. Refer to: https://www.sierrachart.com/UserControlPanel.php?page=TransactionLog And also a deduction for 46 USD.: Services Balance adjustment to set Service Package to the '11 - Integrated Advanced' option with the End Date of 2024-02-22.
Adjustment: 31 days at Sierra Chart Package 11 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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