Support Board
Date/Time: Mon, 25 Nov 2024 23:27:52 +0000
Market stats dont work today
View Count: 183
| [2024-01-23 15:51:38] |
| VolTrader73 - Posts: 136 |
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Hello Iv added multiple market stat symbols using the add symbol as shown in attached screen but today some became flat lines. Please advise how to solve |
 Market stats dont work.png / V - Attached On 2024-01-23 15:51:27 UTC - Size: 87.08 KB - 49 views |
| [2024-01-23 16:37:25] |
| Sierra_Chart Engineering - Posts: 17178 |
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Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Close all of the Chartbooks with "File >> Close All Chartbooks". (Very important step) Open a single chart for the symbol you have an issue with through "File >> Find Symbol". Tell us that symbol of the chart. Tell us about *one* symbol only. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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