Support Board
Date/Time: Mon, 25 Nov 2024 23:37:54 +0000
No Data for 10 year note on one computer
View Count: 144
| [2024-01-22 19:35:56] |
| User455437 - Posts: 4 |
|
I am able to display the 10 year note on one of my computers but not on the other computer. It says download failed - Symbol 10YH24 Is there a setting somewhere that needs to be changed? Thanks |
| [2024-01-22 21:05:31] |
| John - SC Support - Posts: 36286 |
|
Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Close all of the Chartbooks with "File >> Close All Chartbooks". Open a single chart for the symbol you have an issue with through "File >> Find Symbol". Tell us that symbol of the chart. Tell us about *one* symbol only. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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