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Date/Time: Tue, 26 Nov 2024 00:46:19 +0000



Delay data after submit Future account

View Count: 156

[2024-01-19 15:00:50]
User129860 - Posts: 33
Hi Support,

I recently created an account on Stage5 and deposit minimum required on my s5 account. What else should I do to get realtime data from CME,COMEX?
Thank you!

Regards,
Dolphy
[2024-01-19 17:08:12]
John - SC Support - Posts: 36286
You need to connect your Sierra Chart to that account in order to update your "Verified Until" date for the CME Group Non-Professional requirement. Right now, your date is showing as "2023-03-15". You can view this date at the following link:
https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges

We assume you were setup with the Teton Order Routing with Stage 5, in which case, follow the instructions at the following link starting at Step #6:
Sierra Chart Teton Futures Order Routing: Setup Instructions

If you are not going to stay connected to that account at all times, then you will need to connect at least once a month. Refer to the information/instructions at the following link:
Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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