Support Board
Date/Time: Tue, 26 Nov 2024 00:37:58 +0000
I have delayed written on charts
View Count: 139
| [2024-01-19 10:58:38] |
| Razor - Posts: 5 |
|
Dear Team I have delayed written on the charts even though it i am subscribed to live data. for 6B. CME should live for me along with comex. |
| [2024-01-19 16:21:18] |
| John - SC Support - Posts: 36286 |
|
You do not have any exchanges active that include the CME exchange itself - you just have the COMEX exchange active. You can make changes to your CME Exchange selections at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges Also, be aware that you have the following exchanges currently active: - COMEX Non-Professional Top-of-Book - COMEX with Market Depth for Non-Professional Accounts You do not need both of these. Therefore, you should deactivate the on you do not want prior to the end of this month, so you are not charged again on the first day of next month. Note that if you "deactivate" the exchange today, you will still get the data through the end of this month, since you have already paid for it. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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