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Date/Time: Tue, 26 Nov 2024 00:57:30 +0000

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My orders not going through

View Count: 285

[2024-01-18 19:51:51] #1 [Go To First Post]
User956873 - Posts: 18
none of my orders are going through could you please let me no whats happening

[2024-01-18 22:34:32] #2 [Go To First Post]
John - SC Support - Posts: 36286
We need more information. What trading service are you connected to? Is 'Trade Simulation Mode On' not enabled? Are you getting any errors? Is there anything showing what might be the problem in "Trade >> Trade Service Log"? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2024-01-19 15:44:01] #3 [Go To First Post]
User956873 - Posts: 18
trade simulation mode off/ no errors/ AMP denali see attached


Attachment Deleted.

[2024-01-19 17:42:38] #4 [Go To First Post]
John - SC Support - Posts: 36286
After you try to place an order and it does not work, open the "Trade >> Trade Service Log" and post the contents to this thread. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2024-01-21 17:42:48] #5 [Go To First Post]
User956873 - Posts: 18
File attached


Screenshot 2024-01-19 153402.png / V - Attached On 2024-01-21 17:42:08 UTC - Size: 197.61 KB - 48 views

[2024-01-22 15:24:11] #6 [Go To First Post]
John - SC Support - Posts: 36286
You have the option for "Trade >> Trading Locked" enabled. Disable this and you will be able to send trades to your trading service. Refer to the following: Trade Menu: Trading Locked (Trade menu) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

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