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Date/Time: Tue, 26 Nov 2024 00:48:00 +0000



Live trade cancelling on its own

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[2024-01-18 09:31:19]
Jwinn911 - Posts: 1
I have been having issues with live trade cancelling on it’s own. I have tried to disable the cancel button just in case it is accidentally being clicked on somehow and it hasn’t fixed the issue. Any thoughts?
Date Time Of Last Edit: 2024-01-18 12:30:48
[2024-01-18 15:46:06]
John - SC Support - Posts: 36286
You need to look at the Trade Activity Log and find the Order that is closing out the position, then look at the "OrderActionSource" field to see what it states on where the order is coming from. Refer the following:
Trade Activity Log Analysis: Determining the Origin of a New/Modified Order
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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