Support Board
Date/Time: Mon, 25 Nov 2024 22:19:04 +0000
DOM rounding to hundreths with crosshair
View Count: 513
| [2024-01-17 18:09:24] |
| User273277 - Posts: 58 |
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Hello, When I enable the crosshair tool and using futures symbols like ES or NQ, the price shows properly in the chart window when I move the cursor around (ie. rounded to 0.25 tick increments). However, with the cross hair tool enabled, and moving the mouse over the attached DOM, the price is rounded to the nearest hundredth. I need it rounded properly to the configured 0.25 per tick value. I have tried many different chart and symbol settings to fix this, and I think it was working properly up until a couple hours ago. I don't recall changing anything. Any direction on how to fix this would be appreciated. |
 Screenshot from 2024-01-17 13-08-29.png / V - Attached On 2024-01-17 18:08:47 UTC - Size: 2.86 KB - 68 views Attachment Deleted. |
| [2024-01-23 13:41:31] |
| User533332 - Posts: 3 |
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I have been having the same issues....With the crosshair tool enabled and moving around the chart the price increments for ES/NQ are accurate : .25 increments. However, with the cross hair tool enabled, and moving the mouse over the attached DOM and hovering over the price ladder , the price for ES moves .02 increments, and for NQ price moves moves in .04 increments. Other symbols seem to be ok Date Time Of Last Edit: 2024-01-23 13:42:14
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 DOM issue.docx - Attached On 2024-01-23 13:36:00 UTC - Size: 132.06 KB - 278 views Attachment Deleted. |
| [2024-01-25 15:32:25] |
| User214239 - Posts: 27 |
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I'll add that I'm also having this issue where the crosshair seems to go in penny increments on the NQ/ES DOM's. I didn't change any settings after updating to the newest version (2586) so this seems to have randomly happened after the update for some reason.
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| [2024-01-25 17:21:26] |
| John - SC Support - Posts: 36283 |
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This is being looked into.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-01-25 22:39:54] |
| Sierra_Chart Engineering - Posts: 17175 |
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This has all been resolved last week or earlier. Update to the latest prerelease: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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