Login Page - Create Account

Support Board


Date/Time: Wed, 27 Nov 2024 04:40:12 +0000



futures with 1/128 values show incorrect scale

View Count: 1055

[2014-07-31 15:03:40]
cmb999 - Posts: 211
it seems something is wrong with scale vaules,

http://www.sierrachart.com/image.php?l=1406820721349.png



Date Time Of Last Edit: 2014-07-31 15:33:11
[2014-07-31 16:52:51]
Sierra Chart Engineering - Posts: 104368
This is now resolved.

Update the Symbol Settings as explained here:
https://www.sierrachart.com/index.php?page=doc/doc_GlobalSymbolSettings.php#UpdateSettingsSteps

Also apply the updated symbol settings to the chart:
https://www.sierrachart.com/index.php?page=doc/doc_GlobalSymbolSettings.php#UpdateChartSettingsSteps

After both of these are done, then re-download the data in the chart by selecting Edit >> Delete All Data and Download.


Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-07-31 16:53:15
[2014-07-31 18:24:07]
cmb999 - Posts: 211
Ok. It seems 2-yr treasures (ZT) need same treatment, as well.

thx.
Date Time Of Last Edit: 2014-07-31 18:24:18
[2014-07-31 18:39:07]
Sierra Chart Engineering - Posts: 104368
This has now been corrected as well.

Follow these steps:


Update the Symbol Settings as explained here:
https://www.sierrachart.com/index.php?page=doc/doc_GlobalSymbolSettings.php#UpdateSettingsSteps

Also apply the updated symbol settings to the chart:
https://www.sierrachart.com/index.php?page=doc/doc_GlobalSymbolSettings.php#UpdateChartSettingsSteps
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account