Support Board
Date/Time: Tue, 26 Nov 2024 00:20:29 +0000
agreements
View Count: 252
| [2024-01-17 16:01:22] |
| User565747 - Posts: 16 |
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i signed the clear firm and i put clear edge but now am wonder if that was correct? since am seen the instruction on connection and it shows iron beam
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| [2024-01-17 17:49:34] |
| John - SC Support - Posts: 36286 |
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It is fine, we know Edge Clear well enough that this is not an issue. Your agreements were accepted and we see that your "Verified Until" date is set to February 16, 2024, so you should be getting the real-time data now.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-01-18 02:56:17] |
| User565747 - Posts: 16 |
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It is required before April 1, 2022, to accept the Sierra Chart License Agreement to continue to connect to Teton Order Routing after this date what about this agreement do i need to signed it? |
| [2024-01-18 09:05:52] |
| Sierra_Chart Engineering - Posts: 17178 |
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You do need to complete this agreement: https://www.sierrachart.com/UserControlPanel.php?page=Agreement&Agreement=SC_LicenseAgreement_20220304 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-01-18 16:56:22] |
| User565747 - Posts: 16 |
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ok i just did that, so questiona sierra charts rep told me regarding creating a edge clear account to be able to connected to sierra atleast once a month , does that mean i have to actually log in in to my iron beam account to do that or how does it work
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| [2024-01-18 17:08:46] |
| John - SC Support - Posts: 36286 |
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If you are not going to be staying connected to your live trading account at all times, then you will need to ensure that you connect to it at least once a month. You need to actually setup your Sierra Chart to connect to that account. Refer to the information/instructions here: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-01-18 17:21:17] |
| User565747 - Posts: 16 |
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so am only using the sim account with denali data it says on my chart that it also has teton cme order routing, where it says current selected service and clearing firm is ironbeam , will i still need to do it manually the connection ?
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| [2024-01-18 21:39:45] |
| John - SC Support - Posts: 36286 |
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If your "Global Settings >> Data/Trade Service Settings >> Main Settings >> Current Selected Service" is set to "Teton CME Order Routing" and you are not changing this to something else (like SC Data - All Services) then you are always connecting to your trading account that you setup with Ironbeam, and you therefore do not need to worry about connecting once a month (since you are always connecting).
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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