Support Board
Date/Time: Tue, 26 Nov 2024 00:56:38 +0000
Cannot place a trade on CL
View Count: 252
| [2024-01-16 15:57:16] |
| suryo - Posts: 3 |
|
Hello, I cannot place a trade on CL, eventhough I've got the right symbols. I've attached my symbol setting and the message I got when I placed the trade. Please advise and thank you. Regards, S |
aaa.png| [2024-01-16 16:31:42] |
| John - SC Support - Posts: 36286 |
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The error is stating that the last trading date for the symbol is January 15, 2024 which is why you are not able to enter a trade. We have to admit to being a bit confused, as we just verified on the CME Group website that the date for end of trading is 5 days before the 25th day of the month prior to the contract month. This would mean that it should be the 18th of January, not the 15th. Additionally, there are still trades occurring. We are checking on some things as to why you might have received this message early. The simplest solution is to change to the H contract and trade that instead. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-01-16 16:32:55] |
| Sierra_Chart Engineering - Posts: 17178 |
|
Yes you will need to rollover to the next contract month.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-01-16 16:52:42] |
| suryo - Posts: 3 |
|
Thank you John for the prompt response and please keep me updated if you find something that was causing me to receive this message early. Regards, Suryo Date Time Of Last Edit: 2024-01-16 17:40:09
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| [2024-01-16 20:31:39] |
| Sierra_Chart Engineering - Posts: 17178 |
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There is nothing wrong, you need to rollover. If you have a question related to this you need to contact your broker about this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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