Support Board
Date/Time: Mon, 25 Nov 2024 20:19:39 +0000
LMAX trading data
View Count: 255
| [2024-01-16 11:34:05] |
| User418920 - Posts: 30 |
|
Hi, The trading data from LMAX does not update in my Sierra Chart user interface. Its stays stuck at a certain point in time, and to update, I have to manually do a file/reconnect. After I have done that the data is updated once, but stays stuck at that update. I also did a delete and download data and installed the newest version of Sierra, but that does not help. How can this be solved? KR |
| [2024-01-16 11:45:25] |
| Sierra_Chart Engineering - Posts: 17174 |
|
We are checking on this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-01-16 11:49:14] |
| Sierra_Chart Engineering - Posts: 17174 |
|
We apologize for this. This is now resolved.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-02-02 16:13:41] |
| User418920 - Posts: 30 |
|
Hello, the problem is re-appearing. The trading data from LMAX does not update realtime in my Sierra Chart user interface. Its stays stuck at a certain point in time and does not uptdate or updates only periodically. Delete and download data does not help. Can you look into this? Thanks |
| [2024-02-04 23:47:59] |
| Sierra_Chart Engineering - Posts: 17174 |
|
Let us know if you are still having an issue?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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