Support Board
Date/Time: Mon, 25 Nov 2024 22:45:43 +0000
Stop won't move into profit when dragged
View Count: 423
| [2024-01-12 15:33:51] |
| Judge Kilday - Posts: 21 |
|
HI: I'm having the experience that when I have a trade on, I try and manually move my stop into profit, and the stop level won't move to where I drag it. It just jumps back down to the original stop level. I am dragging the SL only once the price has moved into profit and I am not dragging the SL above the current price. What am I doing wrong?! This is happening on both my trades where I have a trigger trail set and regular trades with a fixed SL and TP. This problem happens in SIM mode and Live trading. Thanks! |
| [2024-01-12 16:17:16] |
| John - SC Support - Posts: 36285 |
|
When you have this occur, open your "Trade >> Trade Service Log" and there should be information in there on why the SL was not modified.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-01-22 16:18:46] |
| Judge Kilday - Posts: 21 |
|
Hi: I just had this happen again. I had an order in on SIM. The Buy order was filled. It went on with a SL and TP level set and then all of a sudden the SL and TP disappeared but the Buy order remained live. What is going on? Why would this happen? Attached is my Trade Service Log. Please let me know what I need to do to fix this? Thanks |
Private File |
| [2024-01-22 17:53:22] |
| John - SC Support - Posts: 36285 |
|
There is nothing in the log that shows any issue. You would need to look in the "Trade Activity Log" to see what it shows for those orders. There should be information on what happened with them in the OrderActionSource field on the "Trade Activity" page. Refer to the following: Trade Activity Log: Viewing Historical Trade Activity For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-01-22 17:53:46
|
| [2024-01-22 21:18:47] |
| Sierra_Chart Engineering - Posts: 17176 |
|
I had an order in on SIM. The Buy order was filled. It went on with a SL and TP level set and then all of a sudden the SL and TP disappeared but the Buy order remained live. Make sure the Time in Force for these is Good Till Canceled:Attached Orders: Time In Force Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-01-22 21:20:03] |
| Sierra_Chart Engineering - Posts: 17176 |
|
Usually the reason why this happens is because you are moving the Stop beyond the last trade price: I try and manually move my stop into profit, and the stop level won't move to where I drag it.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-01-23 09:29:25] |
| Judge Kilday - Posts: 21 |
|
Hi: I had the Time in Force set as 'Day'. This order was only on for a matter of minutes before the SL and TP levels disappeared. The Buy order had been filled. It was not an open limit order. The SL and TP levels disappearing should not be affected by changing the Time in Force to "Good to Cancelled" correct? I've attached the Trade Activity Log. It was the buy order at around 16:00 I'm referring to. See attached log. What happened to the SL and TP levels? What am I doing wrong? Thanks |
 Screenshot 2024-01-23 at 09.28.08.png / V - Attached On 2024-01-23 09:28:41 UTC - Size: 202 KB - 83 views |
| [2024-01-23 16:32:38] |
| John - SC Support - Posts: 36285 |
|
You need to look at the "Orders" in the Trade Activity Log and find the particular orders that disappeared and see if there is something specific that made them disappear.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-01-24 14:52:58] |
| Judge Kilday - Posts: 21 |
|
Hi I just had this happen again, luckily in SIM, where my TP and SL just disappeared and I had to manually flatten the position. Here is the Trade Activity Log showing the "Orders" for the Short sale at 14:33:29 where it happened. Can you explain what happened and how I avoid this? Thanks |
| Screenshot 2024-01-24 at 14.51.52.png / V - Attached On 2024-01-24 14:52:03 UTC - Size: 196.01 KB - 76 views |
| [2024-01-24 16:27:29] |
| John - SC Support - Posts: 36285 |
|
We see the following about midway in the log: Auto-Trade ESH24_FUT_CME/MESH24_FUT_CME[M] 13000 Volume #4 | Spreadsheet AUTO 2| Cancelling all...
Following this, the working orders were cancelled. So there is something in the Spreadsheet System for Trading that you have set that caused this to occur. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-01-24 16:38:11] |
| Judge Kilday - Posts: 21 |
|
Thank you for letting me know. But I have the spreadsheet system for trading set up on Sheet 4 for Chart #4. Why is it affecting Chart #13? How do I avoid this? I input a manual trade on Chart #13. Thank you! |
| [2024-01-24 16:45:41] |
| John - SC Support - Posts: 36285 |
|
If it is for the same symbol, then it will affect all the orders/trades for that symbol.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-01-24 16:55:02] |
| Judge Kilday - Posts: 21 |
|
If I close the spreadsheet, will it stop affecting my manual orders? Is there a smarter way to do this? Many thanks for your help.
|
| [2024-01-24 19:37:12] |
| John - SC Support - Posts: 36285 |
|
It all depends on what you want to do. Definitely closing the Spreadsheet will stop it from performing any functions. But if you want it to work in combination with your manual trading, then you will need to work out how to do that. For example, if you do not want your Spreadsheet System for trading to take any trade if you already have an open position, then you would want to add the condition that cell J5 "Position Quantity" (cell J31 if "Use Colum I and J Values Version 2" is set to "Yes") is zero. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-01-25 14:01:49] |
| Judge Kilday - Posts: 21 |
|
If I close the Spreadsheet study for Trading on the chart in my original Chartbook #1, and instead put it on a separate Chartbook#2, will it operate independently? Meaning will it stop affecting trades I take the same symbol on Chartbook 1?
|
| [2024-01-25 16:49:47] |
| John - SC Support - Posts: 36285 |
|
This will not work. Even in Simulation Mode the information for the trades is shared between Chartbooks. And this will definitely not work with live trading, as you will be having the same issue where your Spreadsheet System is telling the exchange to do one thing, but your manual trades are doing another, so they will conflict and you will have orders being cancelled or reversed or who knows what. If you are wanting to trade manually as well as have an algorithm trading separately, then you would need to have two separate trading accounts to handle this. You will then want to have two installations of Sierra Chart in order to have one connected to one account, and the other connected to the other account. Refer to the following for how to install a separate Sierra Chart installation: Using Multiple Data and Trading Services at the Same Time: Step-By-Step Instructions to Install Multiple Copies of Sierra Chart For simulation mode, having two installations will work as well, as each installation is separate in this case. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: