Support Board
Date/Time: Tue, 26 Nov 2024 02:32:28 +0000
Closing one installation disconnects data from a different installations sub-instance
View Count: 218
| [2024-01-05 22:57:15] |
| User214239 - Posts: 27 |
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I'm guessing its something stupid that I'm doing wrong, but I've tried going through the documentation/forum/etc and I'm stumped and can't figure out what I'm doing wrong. I have two installations on the same computer that I run at the same time (one for trading, the other to run stuff like back tests, etc.). The first installation I don't use any sub-instances. For the second installation I do use a couple sub-instances. If I shut down installation #1, the sub-instances for installation #2 will lose data connection, but the main window installation #2 will still show as connected to data (green). It's just the sub-instances for install #2 where the top left status bar (or whatever it's called) will turn yellow and give me the Connecting/Reconnect Wait message. Again, it's probably something dumb that I'm doing on my part so I apologize if this is a stupid question, but I'm confused as to why shutting down install #1 would cut off data for the sub-instances for install # 2. Any help you can give me would be greatly appreciated. Thank you and have a great weekend.
Date Time Of Last Edit: 2024-01-05 22:58:14
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| [2024-01-08 15:22:58] |
| John - SC Support - Posts: 36286 |
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Refer to the information at the following link: Using DTC Server for Data and Trading in Another Sierra Chart Instance: Resolving DTC Protocol Server Port Number Conflicts For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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