Support Board
Date/Time: Tue, 26 Nov 2024 04:19:57 +0000
Topstep Connection to my Sierra Chart Account
View Count: 567
| [2024-01-04 15:23:37] |
| User137421 - Posts: 7 |
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Hi , im using sierra charts with topstep as part of an trader evaulaution, im connected correctly through the sierra platform and all has worked really well until i reset my acount with Topstep, my previous account numbers as shown on the trade panel is S1Dec142815338', its now changed to 'S1Jan429822779', but this is not showing as an option in my trade panel, its just showingh the S1Decxxx previous number, even when i select the drop down its not there. I have reconnected the datafeed, but still no joy - any help gratefully received?
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| [2024-01-04 18:01:34] |
| John - SC Support - Posts: 36286 |
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Those accounts come from Rithmic. If you are not getting your current account information then this is something that you need to bring up with TopStep/Rithmic. But, we are curious, please open your Trade >> Trade Service Log and copy and paste the information from there to this thread. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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