Support Board
Date/Time: Tue, 26 Nov 2024 04:23:40 +0000
Live Order Modification Failing
View Count: 215
| [2024-01-04 13:59:38] |
| User624595 - Posts: 207 |
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v2570, IB. "Order modification failed (InternalOrderID) | Price and quantity (1282.25, 1) for order modification are the same as existing order. | ZS-202405-CBOT[M] 5 Min #4 | User order modification. Internal Order ID: 19849. Service Order ID: 8418. Symbol: ZS-202405-CBOT. Account: | 2024-01-04 08:57:33.078 * This is after moving a limit order to a new price on the chartDOM, modification is not for the same price. |
| [2024-01-04 15:33:53] |
| Sierra_Chart Engineering - Posts: 17179 |
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What is the Price of the order as you see it in Trade >> Trade Orders Window? A temporary solution is just cancel the order and resubmit it. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-01-04 15:34:35
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| [2024-01-04 16:41:52] |
| User624595 - Posts: 207 |
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It did not occur every time. At the moment a current working order is at Price of 1320.25. It does not have issues modifying it. Image attached. |
Private File |
| [2024-01-04 16:52:40] |
| Sierra_Chart Engineering - Posts: 17179 |
|
When you have a problem we want to see what the price is in the Trade Orders window.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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