Login Page - Create Account

Support Board


Date/Time: Tue, 26 Nov 2024 04:16:43 +0000



Which Data Feed Should I Use?

View Count: 214

[2024-01-04 02:07:34]
User522479 - Posts: 4
Hello,

I recently purchased 5 months of the Base Advanced package. For my charts, I use mostly market profiles (without bid/ask info) to watch the ES. Do I need to purchase level 2 market data, or is top of book ($2) just fine?

Charlie
[2024-01-04 15:49:21]
John - SC Support - Posts: 36286
The answer to the specific question you ask is that you do NOT need Market Depth data for the TPO charts, so the lower priced option will be fine.

But, in order to have access to the real-time data, you need to be on one of the "Integrated" packages. Package 5 (Base Advanced) does not allow for connectivity to trading/data accounts, nor can you get real-time data from our Denali Exchange Data Feed. Refer to the information on the packages at the following link:
Description of Service Packages and Pricing: Packages

To change your Sierra Chart Service Package, select "Help >> Account Control Panel" on the Sierra Chart program menu. On the displayed webpage, click on the "Set Service Package for Renewal" link.

Or go to this page:
https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation

You will need to login if you are not currently logged in.

In the "Available Services >> Choose Usage Time Service Package" frame, select the Service Package that you want to set your account to. Press the "Set" button.

The remaining service usage time on your account will be adjusted based upon the cost of the package you are changing to. If the new package is a higher-priced package, then the usage time will be reduced due to the higher price.

There is no charge for changing your Sierra Chart service package. Only your Sierra Chart account usage time ending date is adjusted.

When changing between Sierra Chart Service Packages, the usage time ending date on your Sierra Chart account is adjusted based upon the price differences between the package you are changing from and the package you are changing to.

When changing to a higher priced package, your usage time ending date will be brought back closer in time. When changing to a lower-priced package, your usage time ending date will be brought forward further out in time.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account