Login Page - Create Account

Support Board


Date/Time: Tue, 26 Nov 2024 04:18:09 +0000



non-professional data

View Count: 193

[2024-01-03 06:22:11]
sahandprs - Posts: 11
Hello
I got a message which says im not going to get non professional data because i didnt verified live trading acount
But i already did. What should i do?
[2024-01-03 16:35:00]
John - SC Support - Posts: 36286
We see that your "Verified Until" date is currently February 2, 2024, so you are good now.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2024-01-03 17:46:46]
sahandprs - Posts: 11
So basically i have to repeat this process every month or two?
Isnt there anyway to have this permanent or for a bit longer? And where i can extend this everytime?
[2024-01-03 18:20:44]
John - SC Support - Posts: 36286
If you are staying connected to your live trading account (not a Prop Firm account) then you do not need to worry about this. But if you are not always connected, then this is something you need to do every month. Refer to the information/instructions at the following link:
Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account