Support Board
Date/Time: Tue, 26 Nov 2024 04:20:15 +0000
Historic Data
View Count: 264
| [2024-01-01 00:58:36] |
| usgvince - Posts: 23 |
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I would like to graph about 10 years of Monthly data on stocks. I can get about 2 years. I have a new instance of Sierra Chart which I don't want and I still get 2 years of data. I checked global settings and chart settings. Unsure what to do. Just looking at stocks - HLCV are what I'm tring to get. Thanks |
| [2024-01-01 01:50:48] |
| Sierra_Chart Engineering - Posts: 17179 |
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Refer to: No Historical Chart or Blank Chart | Historical Chart Not Updating | Missing Historical Chart Data If you still have a problem: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". Only use this command from the Edit menu at the top of the main window or chart. Or, in the case of a Continuous Futures Contract chart, follow these instructions: Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data After about a minute provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-01-01 01:51:52
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| [2024-01-02 00:00:16] |
| usgvince - Posts: 23 |
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2024-01-01 23:39:04.204 | Software version: 2576 64-bit 2024-01-01 23:39:04.204 | Primary Thread ID: 23632 2024-01-01 23:39:04.204 | Usage end date: 2024-01-30 2024-01-01 23:39:04.204 | Enabled for: Advanced Features 2. 2024-01-01 23:39:04.204 | Enabled for: Sierra Chart Historical Data Service. 2024-01-01 23:39:04.204 | Enabled for: Denali Real-Time Exchange Data Feed. 2024-01-01 23:39:04.204 | Enabled for: Delayed Denali Exchange Data Feed. 2024-01-01 23:39:04.204 | Enabled for exchange2: CME 2024-01-01 23:39:04.204 | Enabled for exchange2: NASDAQ TotalView US stock data 2024-01-01 23:39:04.204 | Enabled for exchange2: NASDAQ Global Indexes 2024-01-01 23:39:04.204 | Allow Support for Sierra Chart Data Feeds is enabled. 2024-01-01 23:39:04.204 | Current selected Data/Trading service: DTC - Sub Instance 2024-01-01 23:39:04.204 | Custom symbol settings values: enabled 2024-01-01 23:39:04.204 | Chart Update Interval: 500 2024-01-01 23:39:04.204 | Intraday Data Storage Time Unit: 1 2024-01-01 23:39:04.204 | Time Zone: +00:00:00 (UTC+00) 2024-01-01 23:39:04.204 | 2024-01-01 23:39:04 Local computer time in UTC 2024-01-01 23:39:04.204 | 2024-01-01 23:39:04 Local computer time in SC Time Zone 2024-01-01 23:39:04.204 | 2024-01-01 00:05:57 Server time in UTC 2024-01-01 23:39:04.204 | Local computer UTC time and Server UTC time difference: 1 seconds. 2024-01-01 23:39:04.204 | Program path: C:\SierraChart\SierraChartInstance_2\ 2024-01-01 23:39:04.204 | Data Files path: C:\SierraChart\SierraChartInstance_2\Data\ 2024-01-01 23:39:04.204 | OS Version Number: 10.0 2024-01-01 23:39:04.204 | Locale Setting: C 2024-01-01 23:39:04.204 | DLLs: sst_draw_imbalance_64.dll, sst_FreeBundle_2273_64.dll, sst_FreeBundle_64.dll, TG47Sierra.dll, TG47Sierra_64.dll, UserContributedStudies.dll, UserContributedStudies_64.dll 2024-01-01 23:39:04.204 | Allowed protected custom studies: SST_FreeBundle 2024-01-01 23:39:04.204 | Crash reporter started: true 2024-01-01 23:39:04.204 | 2024-01-01 23:42:36.148 | Added historical Daily data request for NKE to the queue. 2024-01-01 23:42:36.148 | Triggering next historical data download in queue. 2024-01-01 23:42:36.149 | HD Request # 7 | Downloading Historical Daily chart data for NKE. Starting date: 1974-01-13. Service: DTCSubInstance 2024-01-01 23:42:36.151 | HD Request # 7 | Using server: 127.0.0.1 port 11098 2024-01-01 23:42:36.151 | Socket (2) | Creating socket. 2024-01-01 23:42:36.151 | Socket (2) | New receive buffer size: 0 2024-01-01 23:42:36.152 | Socket (2) | Connecting to IP: 127.0.0.1. 2024-01-01 23:42:36.190 | HD Request # 7 | Setting DTC encoding to Binary VLS 2024-01-01 23:42:36.190 | HD Request # 7 | Sending historical data logon request message. 2024-01-01 23:42:36.191 | HD Request # 7 | Requesting historical Daily data starting at 1974-01-13. 2024-01-01 23:42:36.196 | HD Request # 7 | Data is being downloaded from a remote source. Download will start when this is done. 2024-01-01 23:42:37.201 | HD Request # 7 | Decompressing data. 2024-01-01 23:42:37.216 | HD Request # 7 | Receiving historical Daily data for NKE starting at 2021-04-05. 2024-01-01 23:42:37.217 | HD Request # 7 | Writing historical Daily data to the file NKE.dly. 2024-01-01 23:42:37.223 | Socket (2) | CloseSocket call. 2024-01-01 23:42:37.224 | Socket (2) | Shutdown started. Waiting for graceful close. 2024-01-01 23:42:37.225 | Historical data download thread signaled to stop. 2024-01-01 23:42:37.226 | HD Request # 7 | Received 691 Daily data records from 2021-04-05 00:00:00 to 2023-12-29 00:00:00 (2.7 years) and wrote 691 records for NKE 2024-01-01 23:42:37.226 | Socket (2) | Socket gracefully closed by remote side. 2024-01-01 23:42:37.226 | Socket (2) | Closed. 2024-01-01 23:42:37.226 | HD Request # 7 | Completion time: 1s. 2024-01-01 23:42:37.226 | HD Request # 7 | Daily data download complete for NKE. Unique request ID: 7 2024-01-01 23:42:37.226 | Removing historical data download ID 7. 2024-01-01 23:42:37.227 | 2024-01-01 23:42:37.227 | No download requests in the queue to start downloads for. 2024-01-01 23:42:37.374 | NKE Monthly #1 | Reloading chart. 2024-01-01 23:44:37.683 | Error creating process C:\SierraChart\SierraChartInstance_2\NPP\notepad++.exe. Windows error code 2: The system cannot find the file specified. 2024-01-01 23:44:52.364 | Error creating process C:\SierraChart\SierraChartInstance_2\NPP\notepad++.exe. Windows error code 2: The system cannot find the file specified. 2024-01-01 23:45:34.266 | Error creating process C:\SierraChart\SierraChartInstance_2\NPP\notepad++.exe. Windows error code 2: The system cannot find the file specified. 2024-01-01 23:47:31.051 | Error creating process C:\SierraChart\SierraChartInstance_2\NPP\notepad++.exe. Windows error code 2: The system cannot find the file specified. |
| [2024-01-02 06:08:37] |
| Sierra_Chart Engineering - Posts: 17179 |
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This is a sub instance. We will prepare documentation how to resolve this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-01-02 15:23:21] |
| Sierra_Chart Engineering - Posts: 17179 |
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Here is the documentation that you need to follow to resolve this: No Historical Chart or Blank Chart | Historical Chart Not Updating | Missing Historical Chart Data: 6.5: Downloading Data Earlier than the First Date in the Data File Also do the following first: Set "Global Settings >> Data/Trade Service Settings >> Current Selected Service" to "SC Data-All Services". Press "OK" Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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