Support Board
Date/Time: Tue, 26 Nov 2024 04:42:17 +0000
Not getting Connected to Real Time Data feed
View Count: 183
| [2023-12-31 17:59:36] |
| User473228 - Posts: 1 |
|
Hello, I am trying to connect to my real time data feed using Teton Order Routing but it's not connecting. Can you please help me this? Regards Teton CME Order Routing | Firm: Dorman | 2023-12-31 17:56:51.628 Teton CME Order Routing | Connecting to the server futurestrading10.sierracharts.com. Port 11091 | 2023-12-31 17:56:51.628 DTC Client socket (1) | Creating socket. Using TLS 1.2. | 2023-12-31 17:56:51.629 DTC Client socket (1) | New receive buffer size: 0 | 2023-12-31 17:56:51.629 DTC Client socket (1) | Connecting to IP: 208.185.224.130. | 2023-12-31 17:56:51.629 Teton CME Order Routing | Network connection to server complete. | 2023-12-31 17:56:51.676 Teton CME Order Routing | Starting socket receive thread. | 2023-12-31 17:56:51.676 Teton CME Order Routing | Sending encoding request to server: Binary VLS. Compression: none | 2023-12-31 17:56:51.676 Teton CME Order Routing | Setting DTC encoding to Binary VLS | 2023-12-31 17:56:51.822 Teton CME Order Routing | Sending logon request message. | 2023-12-31 17:56:51.822 Teton CME Order Routing | Received logon response. | 2023-12-31 17:56:52.106 Teton CME Order Routing | Server Name: SC DTC Server. | 2023-12-31 17:56:52.106 Teton CME Order Routing | Server protocol version: 8. Client protocol version: 8 | 2023-12-31 17:56:52.106 Teton CME Order Routing | Connection error: No trade accounts assigned | 2023-12-31 17:56:52.106 * Teton CME Order Routing | Failed connections: 7 | 2023-12-31 17:56:52.106 Teton CME Order Routing | Waiting for socket receive thread to end | 2023-12-31 17:56:52.202 DTC Client socket (1) | CloseSocket call. | 2023-12-31 17:56:52.203 DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2023-12-31 17:56:52.203 Teton CME Order Routing | Disconnected. | 2023-12-31 17:56:52.204 DTC Client socket (1) | Socket gracefully closed by remote side. | 2023-12-31 17:56:52.259 DTC Client socket (1) | Closed. | 2023-12-31 17:56:52.260 |
| [2023-12-31 23:46:17] |
| Sierra_Chart Engineering - Posts: 17179 |
|
Is your clearing firm Dorman? Do you have an active account with them?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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