Support Board
Date/Time: Tue, 26 Nov 2024 04:37:46 +0000
December 20 RTH session missing
View Count: 319
| [2023-12-21 08:33:30] |
| krypto101 - Posts: 33 |
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December 20 RTH session is missing for NQ! I tried to reload/Recalculate and Delete data and re download but no luck
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Attachment Deleted.  Screenshot 2023-12-21 002034.png / V - Attached On 2023-12-21 08:32:27 UTC - Size: 389.76 KB - 61 views  MainNQ FIX.Cht - Attached On 2023-12-21 08:32:39 UTC - Size: 61.77 KB - 257 views |
| [2023-12-21 16:10:35] |
| John - SC Support - Posts: 36286 |
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If you are still having an issue with this, then let us know. We are not certain of the time when you took the images, so we do not know how much data should have been present. Additionally, we are not sure what symbol the chart on the right is for, as the Trading DOM in the middle shows that it is ES. If these are Continuous Futures Contracts, then be sure to follow the instructions to redownload the data at the following link: Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-12-22 08:37:19] |
| krypto101 - Posts: 33 |
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Trying to trade NQ Pacific Time so RTH starts at 6:30AM Took the images after the RTH session Same with today RTH stop recording data for the past two days Now TPO starts with J instead of A Date Time Of Last Edit: 2023-12-22 08:57:01
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| 58498484.png / V - Attached On 2023-12-22 08:37:09 UTC - Size: 163.54 KB - 61 views |
| [2023-12-22 19:30:10] |
| krypto101 - Posts: 33 |
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Trying to trade NQ but its missing data I've missed multiple days already to the charts being untradable Screen shot taken at 11:29AM Pacific time RTH |
| [2023-12-22 20:22:12] |
| Sierra_Chart Engineering - Posts: 17179 |
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First make sure the Session Times are set correctly for the chart: Chart Session Times Also refer to this section regarding TPO letters: Time Price Opportunity (TPO) Profile Charts: TPO Letter Codes and Letter Customization However, the primary issue we see is the following: Verified trading account ending date: 2023-12-20 (This is expired). This relates to: The reason you are not getting real-time data from the Denali Data Feed, and historical data from the Denali Data Feed in the case of when using an external Trading service (Rithmic, CQG, Interactive Brokers), from the CME Group of exchanges is that you activated the *Non-Professional* exchange fees. However, you have not verified in the last month that you have a live, funded, futures trading account, which the CME needs in order to allow you data at the lower priced fees. Refer to the "Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges" section here: Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges Rithmic paper trading or trading evaluator accounts are not considered a live funded futures trading account. Refer to the following for instructions on how to connect once a month to your *live funded* trading account to qualify for the lower-priced exchange fees: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees If you do not have a funded trading account or one with a supported Trading service, then refer to this solution: Easy Solution to CME Funded Trading Account Requirement Consider the above solution to avoid this problem in the future. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-12-22 20:30:43
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| [2023-12-24 01:06:17] |
| krypto101 - Posts: 33 |
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NQ and RTY were able to rebuild the missing data when I refreshed the connection from my live account and back to Topstep. ES (12/21-12/22) was the only one that failed to build missing data once I switch back to Topstep (Rhithmic). Date Time Of Last Edit: 2023-12-24 01:09:06
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| [2023-12-24 05:07:25] |
| Sierra_Chart Engineering - Posts: 17179 |
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Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download". Or, in the case of a Continuous Futures Contract chart, follow these instructions: Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data After about a minute provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-12-25 17:46:10] |
| krypto101 - Posts: 33 |
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Software version: 2497 64-bit | 2023-12-25 09:41:58.163 Primary Thread ID: 26664 | 2023-12-25 09:41:58.163 Usage end date: 2024-01-20 | 2023-12-25 09:41:58.163 Enabled for: Advanced Features 2. | 2023-12-25 09:41:58.163 Enabled for: Sierra Chart Historical Data Service. | 2023-12-25 09:41:58.163 Enabled for: Denali Real-Time Exchange Data Feed. | 2023-12-25 09:41:58.163 Enabled for: Delayed Denali Exchange Data Feed. | 2023-12-25 09:41:58.163 Enabled for exchange2: CME | 2023-12-25 09:41:58.163 Allow Support for Sierra Chart Data Feeds is enabled. | 2023-12-25 09:41:58.163 Current selected Data/Trading service: Rithmic Direct - DTC | 2023-12-25 09:41:58.163 Custom symbol settings values: disabled | 2023-12-25 09:41:58.163 Chart Update Interval: 500 | 2023-12-25 09:41:58.163 Intraday Data Storage Time Unit: 0 | 2023-12-25 09:41:58.163 Time Zone: -08:00:00 (PST-08PDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2023-12-25 09:41:58.163 2023-12-25 17:41:58 Local computer time in UTC | 2023-12-25 09:41:58.163 2023-12-25 09:41:58 Local computer time in SC Time Zone | 2023-12-25 09:41:58.163 2023-12-25 17:19:44 Server time in UTC | 2023-12-25 09:41:58.163 Local computer UTC time and Server UTC time difference: 0 seconds. | 2023-12-25 09:41:58.163 Program path: C:\SierraChart\ | 2023-12-25 09:41:58.163 Data Files path: C:\SierraChart\Data\ | 2023-12-25 09:41:58.163 OS Version Number: 10.0 | 2023-12-25 09:41:58.163 Locale Setting: C | 2023-12-25 09:41:58.163 DLLs: UserContributedStudies_64.dll | 2023-12-25 09:41:58.163 Allowed protected custom studies: | 2023-12-25 09:41:58.163 Crash reporter started: true | 2023-12-25 09:41:58.163 Denali Data Feed | Real-time data for symbol ESH4.CME is currently unavailable. | 2023-12-25 09:42:01.841 Added historical Intraday data request for ESH4.CME to the queue. | 2023-12-25 09:42:04.387 Intraday data recording state for symbol ESH4.CME is set to download 'Pending'. | 2023-12-25 09:42:04.387 Triggering next historical data download in queue. | 2023-12-25 09:42:04.387 HD Request # 5 | Downloading Intraday chart data for ESH4.CME to the file ESH4.CME.scid. Service: cme | 2023-12-25 09:42:04.387 HD Request # 5 | Download start date-time: 2023-12-22 06:30:10.000000. File last date-time: 2023-12-22 13:59:59.407001 | 2023-12-25 09:42:04.388 HD Request # 5 | Disabling Intraday chart updating for symbol. | 2023-12-25 09:42:04.388 HD Request # 5 | Using server: ds23.sierracharts.com port 10149 | 2023-12-25 09:42:04.388 Socket (6) | Creating socket. | 2023-12-25 09:42:04.448 Socket (6) | New receive buffer size: 5242880 | 2023-12-25 09:42:04.448 Socket (6) | Connecting to IP: 38.103.112.183. | 2023-12-25 09:42:04.448 HD Request # 5 | Setting DTC encoding to Binary VLS | 2023-12-25 09:42:04.589 HD Request # 5 | Sending historical data logon request message. | 2023-12-25 09:42:04.589 HD Request # 5 | Requesting Intraday data. Start date-time: 2023-12-22 06:30:10. Record interval: 0. Symbol: ESH24 | 2023-12-25 09:42:04.918 HD Request # 5 | Decompressing data. | 2023-12-25 09:42:04.985 HD Request # 5 | Receiving Intraday data for ESH4.CME starting at 2023-12-22 06:30:10.078000 | 2023-12-25 09:42:05.133 HD Request # 5 | Truncating file to starting date-time of 2023-12-22 06:30:10.078. | 2023-12-25 09:42:05.133 HD Request # 5 | Timestamp of first Intraday data file record written: 2023-12-22 06:30:10.078000. | 2023-12-25 09:42:05.491 Denali Data Feed | Real-time data for symbol ESH4.CME is currently unavailable. | 2023-12-25 09:42:05.854 Socket (6) | CloseSocket call. | 2023-12-25 09:42:08.004 Historical data download thread signaled to stop. | 2023-12-25 09:42:08.004 Socket (6) | Shutdown started. Waiting for graceful close. | 2023-12-25 09:42:08.004 HD Request # 5 | Received 629418 Intraday data records from 2023-12-22 06:30:10.078000 to 2023-12-22 13:59:59.407001 (7.5 hours. Delay: 2.8 days) and wrote 629418 records for ESH4.CME | 2023-12-25 09:42:08.004 HD Request # 5 | Add time&sales data | Remembered last file record date-time: 2023-12-22 21:59:59.407001 | 2023-12-25 09:42:08.004 HD Request # 5 | Completion time: 4s. | 2023-12-25 09:42:08.004 HD Request # 5 | Intraday data download complete for ESH4.CME. Unique request ID: 5 | 2023-12-25 09:42:08.004 Removing historical data download ID 5. | 2023-12-25 09:42:08.004 Real-time Intraday chart data file updates started for ESH4.CME | 2023-12-25 09:42:08.004 Intraday chart data file opened for ESH4.CME | 2023-12-25 09:42:08.004 HD Request # 5 | Enabling Intraday chart updating for symbol. | 2023-12-25 09:42:08.004 ESH4.CME [CBV][M] #5 | Flagging to reload Intraday data on download completion. | 2023-12-25 09:42:08.004 ESH4.CME [CBV][M] 30 Min #4 | Flagging to reload Intraday data on download completion. | 2023-12-25 09:42:08.004 ESH4.CME [CBV][M] 240 Min #1 | Flagging to reload Intraday data on download completion. | 2023-12-25 09:42:08.004 ESH4.CME [CBV][M] #6 | Flagging to reload Intraday data on download completion. | 2023-12-25 09:42:08.004 ESH4.CME [CBV][M] Flex Renko 8-3-1 #9 | Flagging to reload Intraday data on download completion. | 2023-12-25 09:42:08.004 ESH4.CME[M] #10 | Flagging to reload Intraday data on download completion. | 2023-12-25 09:42:08.004 ESH4.CME [CBV][M] #8 | Flagging to reload Intraday data on download completion. | 2023-12-25 09:42:08.004 ESH4.CME [CBV][M] Flex Renko 10-3-1 #12 | Flagging to reload Intraday data on download completion. | 2023-12-25 09:42:08.004 ESH4.CME [CBV][M] Flex Renko 20-3-1 #7 | Flagging to reload Intraday data on download completion. | 2023-12-25 09:42:08.004 ESH4.CME [CBV][M] Flex Renko 40-3-1 #11 | Flagging to reload Intraday data on download completion. | 2023-12-25 09:42:08.004 ESH4.CME [CBV][M] #13 | Flagging to reload Intraday data on download completion. | 2023-12-25 09:42:08.004 ESH4.CME [CBV][M] #2 | Flagging to reload Intraday data on download completion. | 2023-12-25 09:42:08.004 ESH4.CME [CBV][M] Flex Renko 6-3-1 #14 | Flagging to reload Intraday data on download completion. | 2023-12-25 09:42:08.004 ESH4.CME [CBV][M] Flex Renko 90-3-1 #15 | Flagging to reload Intraday data on download completion. | 2023-12-25 09:42:08.004 ESH4.CME [CBV][M] Flex Renko 5-1-1 #18 | Flagging to reload Intraday data on download completion. | 2023-12-25 09:42:08.004 Triggering next historical data download in queue. | 2023-12-25 09:42:08.004 No download requests in the queue to start downloads for. | 2023-12-25 09:42:08.004 Socket (6) | Socket gracefully closed by remote side. | 2023-12-25 09:42:08.073 Socket (6) | Closed. | 2023-12-25 09:42:08.073 ESH4.CME [CBV][M] Flex Renko 6-3-1 #14 | Reloading chart. | 2023-12-25 09:42:08.198 ESH4.CME [CBV][M] 240 Min #1 | Reloading chart. | 2023-12-25 09:42:08.268 ESH4.CME [CBV][M] Flex Renko 90-3-1 #15 | Reloading chart. | 2023-12-25 09:42:08.292 ESH4.CME [CBV][M] #13 | Reloading chart. | 2023-12-25 09:42:08.377 ESH4.CME [CBV][M] #6 | Reloading chart. | 2023-12-25 09:42:08.422 ESH4.CME [CBV][M] Flex Renko 8-3-1 #9 | Reloading chart. | 2023-12-25 09:42:08.449 ESH4.CME [CBV][M] #8 | Reloading chart. | 2023-12-25 09:42:08.475 ESH4.CME [CBV][M] #2 | Reloading chart. | 2023-12-25 09:42:08.532 ESH4.CME [CBV][M] Flex Renko 5-1-1 #18 | Reloading chart. | 2023-12-25 09:42:08.667 ESH4.CME [CBV][M] Flex Renko 10-3-1 #12 | Reloading chart. | 2023-12-25 09:42:08.698 ESH4.CME[M] #10 | Reloading chart. | 2023-12-25 09:42:08.728 ESH4.CME [CBV][M] #5 | Reloading chart. | 2023-12-25 09:42:08.734 ESH4.CME [CBV][M] 30 Min #4 | Reloading chart. | 2023-12-25 09:42:08.759 ESH4.CME [CBV][M] Flex Renko 20-3-1 #7 | Reloading chart. | 2023-12-25 09:42:08.798 ESH4.CME [CBV][M] Flex Renko 40-3-1 #11 | Reloading chart. | 2023-12-25 09:42:08.830 ESH4.CME[M] #10 | StartDateTimeForLoadingOrderFills: 2023-12-08 13:59:59 | 2023-12-25 09:42:08.986 Denali Data Feed | Real-time data for symbol ESH4.CME is currently unavailable. | 2023-12-25 09:42:09.907 Loading market depth data. | 2023-12-25 09:42:13.759 Loaded depth data records for ESH4.CME 2023-12-12 from 00:00:00.000000 to 00:00:00.000000. | 2023-12-25 09:42:13.759 Loaded depth data records for ESH4.CME 2023-12-14 from 2023-12-14 12:07:31.050000 to 2023-12-14 12:50:25.792926. | 2023-12-25 09:42:13.802 Loaded depth data records for ESH4.CME 2023-12-17 from 2023-12-17 13:18:15.877263 to 2023-12-17 15:59:58.991000. | 2023-12-25 09:42:13.805 Denali Data Feed | Real-time data for symbol ESH4.CME is currently unavailable. | 2023-12-25 09:42:13.924 Loaded depth data records for ESH4.CME 2023-12-18 from 2023-12-17 16:00:00.000000 to 2023-12-18 10:03:24.288707. | 2023-12-25 09:42:14.098 Loaded depth data records for ESH4.CME 2023-12-19 from 2023-12-18 21:24:02.461000 to 2023-12-19 12:18:28.134915. | 2023-12-25 09:42:14.295 Loaded depth data records for ESH4.CME 2023-12-20 from 2023-12-20 11:56:45.501000 to 2023-12-20 12:31:23.147563. | 2023-12-25 09:42:14.423 Loaded depth data records for ESH4.CME 2023-12-21 from 2023-12-20 23:04:16.000000 to 2023-12-21 12:24:25.544061. | 2023-12-25 09:42:14.469 Loaded depth data records for ESH4.CME 2023-12-22 from 2023-12-21 22:00:48.000000 to 2023-12-22 13:04:29.920400. | 2023-12-25 09:42:14.634 Loading market depth data. | 2023-12-25 09:42:14.649 Loaded depth data records for ESH4.CME 2023-12-12 from 00:00:00.000000 to 00:00:00.000000. | 2023-12-25 09:42:14.650 Loaded depth data records for ESH4.CME 2023-12-14 from 2023-12-14 12:07:31.050000 to 2023-12-14 12:50:25.792926. | 2023-12-25 09:42:14.701 Loaded depth data records for ESH4.CME 2023-12-17 from 2023-12-17 13:18:15.877263 to 2023-12-17 15:59:58.991000. | 2023-12-25 09:42:14.706 Loaded depth data records for ESH4.CME 2023-12-18 from 2023-12-17 16:00:00.000000 to 2023-12-18 10:03:24.288707. | 2023-12-25 09:42:14.985 Loaded depth data records for ESH4.CME 2023-12-19 from 2023-12-18 21:24:02.461000 to 2023-12-19 12:18:28.134915. | 2023-12-25 09:42:15.165 Loaded depth data records for ESH4.CME 2023-12-20 from 2023-12-20 11:56:45.501000 to 2023-12-20 12:31:23.147563. | 2023-12-25 09:42:15.288 Loaded depth data records for ESH4.CME 2023-12-21 from 2023-12-20 23:04:16.000000 to 2023-12-21 12:24:25.544061. | 2023-12-25 09:42:15.337 Loaded depth data records for ESH4.CME 2023-12-22 from 2023-12-21 22:00:48.000000 to 2023-12-22 13:04:29.920400. | 2023-12-25 09:42:15.496 Loading market depth data. | 2023-12-25 09:42:17.854 Loaded depth data records for ESH4.CME 2023-12-12 from 00:00:00.000000 to 00:00:00.000000. | 2023-12-25 09:42:17.854 Loaded depth data records for ESH4.CME 2023-12-14 from 2023-12-14 12:07:31.050000 to 2023-12-14 12:50:25.792926. | 2023-12-25 09:42:17.903 Loaded depth data records for ESH4.CME 2023-12-17 from 2023-12-17 13:18:15.877263 to 2023-12-17 15:59:58.991000. | 2023-12-25 09:42:17.908 Denali Data Feed | Real-time data for symbol ESH4.CME is currently unavailable. | 2023-12-25 09:42:18.003 Loaded depth data records for ESH4.CME 2023-12-18 from 2023-12-17 16:00:00.000000 to 2023-12-18 10:03:24.288707. | 2023-12-25 09:42:18.134 Loaded depth data records for ESH4.CME 2023-12-19 from 2023-12-18 21:24:02.461000 to 2023-12-19 12:18:28.134915. | 2023-12-25 09:42:18.285 Loaded depth data records for ESH4.CME 2023-12-20 from 2023-12-20 11:56:45.501000 to 2023-12-20 12:31:23.147563. | 2023-12-25 09:42:18.378 Loaded depth data records for ESH4.CME 2023-12-21 from 2023-12-20 23:04:16.000000 to 2023-12-21 12:24:25.544061. | 2023-12-25 09:42:18.414 Loaded depth data records for ESH4.CME 2023-12-22 from 2023-12-21 22:00:48.000000 to 2023-12-22 13:04:29.920400. | 2023-12-25 09:42:18.549 ESH4.CME [CBV][M] Flex Renko 5-1-1 #18 | StartDateTimeForLoadingOrderFills: 2023-11-13 06:30:00 | 2023-12-25 09:42:21.916 Denali Data Feed | Real-time data for symbol ESH4.CME is currently unavailable. | 2023-12-25 09:42:21.998 Denali Data Feed | Real-time data for symbol ESH4.CME is currently unavailable. | 2023-12-25 09:42:26.030 Denali Data Feed | Real-time data for symbol ESH4.CME is currently unavailable. | 2023-12-25 09:42:30.070 Denali Data Feed | Real-time data for symbol ESH4.CME is currently unavailable. | 2023-12-25 09:42:34.081 Denali Data Feed | Real-time data for symbol ESH4.CME is currently unavailable. | 2023-12-25 09:42:38.081 HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (3) | Timed out waiting for shutdown. Performing an immediate socket close. | 2023-12-25 09:42:39.030 Denali Data Feed | Real-time data for symbol ESH4.CME is currently unavailable. | 2023-12-25 09:42:42.120 Denali Data Feed | Real-time data for symbol ESH4.CME is currently unavailable. | 2023-12-25 09:42:46.172 Denali Data Feed | Real-time data for symbol ESH4.CME is currently unavailable. | 2023-12-25 09:42:50.217 Denali Data Feed | Real-time data for symbol ESH4.CME is currently unavailable. | 2023-12-25 09:42:54.243 Denali Data Feed | Real-time data for symbol ESH4.CME is currently unavailable. | 2023-12-25 09:42:58.257 Denali Data Feed | Real-time data for symbol ESH4.CME is currently unavailable. | 2023-12-25 09:43:02.282 Denali Data Feed | Real-time data for symbol ESH4.CME is currently unavailable. | 2023-12-25 09:43:06.320 Denali Data Feed | Real-time data for symbol ESH4.CME is currently unavailable. | 2023-12-25 09:43:11.093 Denali Data Feed | Real-time data for symbol ESH4.CME is currently unavailable. | 2023-12-25 09:43:14.386 Loading market depth data. | 2023-12-25 09:43:17.741 Loaded depth data records for ESH4.CME 2023-12-12 from 00:00:00.000000 to 00:00:00.000000. | 2023-12-25 09:43:17.742 Loaded depth data records for ESH4.CME 2023-12-14 from 2023-12-14 12:07:31.050000 to 2023-12-14 12:50:25.792926. | 2023-12-25 09:43:17.775 Loaded depth data records for ESH4.CME 2023-12-17 from 2023-12-17 13:18:15.877263 to 2023-12-17 15:59:58.991000. | 2023-12-25 09:43:17.778 Loaded depth data records for ESH4.CME 2023-12-18 from 2023-12-17 16:00:00.000000 to 2023-12-18 10:03:24.288707. | 2023-12-25 09:43:17.971 Loaded depth data records for ESH4.CME 2023-12-19 from 2023-12-18 21:24:02.461000 to 2023-12-19 12:18:28.134915. | 2023-12-25 09:43:18.107 Loaded depth data records for ESH4.CME 2023-12-20 from 2023-12-20 11:56:45.501000 to 2023-12-20 12:31:23.147563. | 2023-12-25 09:43:18.197 Loaded depth data records for ESH4.CME 2023-12-21 from 2023-12-20 23:04:16.000000 to 2023-12-21 12:24:25.544061. | 2023-12-25 09:43:18.233 Loaded depth data records for ESH4.CME 2023-12-22 from 2023-12-21 22:00:48.000000 to 2023-12-22 13:04:29.920400. | 2023-12-25 09:43:18.371 Denali Data Feed | Real-time data for symbol ESH4.CME is currently unavailable. | 2023-12-25 09:43:18.400 Denali Data Feed | Real-time data for symbol ESH4.CME is currently unavailable. | 2023-12-25 09:43:22.420 Denali Data Feed | Real-time data for symbol ESH4.CME is currently unavailable. | 2023-12-25 09:43:26.424 Denali Data Feed | Real-time data for symbol ESH4.CME is currently unavailable. | 2023-12-25 09:43:30.447 Denali Data Feed | Real-time data for symbol ESH4.CME is currently unavailable. | 2023-12-25 09:43:34.498 Denali Data Feed | Real-time data for symbol ESH4.CME is currently unavailable. | 2023-12-25 09:43:38.498 Denali Data Feed | Real-time data for symbol ESH4.CME is currently unavailable. | 2023-12-25 09:43:42.516 Denali Data Feed | Real-time data for symbol ESH4.CME is currently unavailable. | 2023-12-25 09:43:46.535 Denali Data Feed | Real-time data for symbol ESH4.CME is currently unavailable. | 2023-12-25 09:43:50.561 Denali Data Feed | Real-time data for symbol ESH4.CME is currently unavailable. | 2023-12-25 09:43:54.588 Denali Data Feed | Real-time data for symbol ESH4.CME is currently unavailable. | 2023-12-25 09:43:59.889 Denali Data Feed | Real-time data for symbol ESH4.CME is currently unavailable. | 2023-12-25 09:44:02.615 Denali Data Feed | Real-time data for symbol ESH4.CME is currently unavailable. | 2023-12-25 09:44:07.072 |
| [2023-12-26 14:48:12] |
| Sierra_Chart Engineering - Posts: 17179 |
|
Fully re-download the data. We do not see a full re-download in this log. Instructions: Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-12-26 14:48:22
|
| [2023-12-29 09:05:16] |
| krypto101 - Posts: 33 |
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Thank you it worked, the days are now full
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