Support Board
Date/Time: Tue, 26 Nov 2024 09:44:00 +0000
Having Sim order problems
View Count: 216
| [2023-12-15 15:13:51] |
| User209431 - Posts: 108 |
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Not sure what is happening here. My order entries and attached stop loss was all working perfect yesterday. Now when my Buy stop order is triggered through chart trader the green line does not appear, no stop loss is placed and I see nothing to manage the trade, it all just disappears once triggered? TIA |
| [2023-12-15 15:48:26] |
| User209431 - Posts: 108 |
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Okay, I have isolated the problem to the attached stop loss. Not sure what is occurring here between yesterdays and today. The stop loss seems to not be using the fixed % offset and also seems to be causing terrible errors to the buy stop market order itself. EDIT: I am thinking it is some sort of OCO thing. I do not use any OCO orders but I think my buy order is being cancelled when hit. TIA Date Time Of Last Edit: 2023-12-15 15:51:33
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| [2023-12-15 17:25:59] |
| John - SC Support - Posts: 36286 |
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The information for what is going on is all contained within your Trade Activity Log. You need to look through that to see what has occurred. It sounds like your Stop moves immediately to the current price and closes your position. You need to look through the log to see what happened to the orders and why your position closed. Refer to the following for more information: Trade Activity Log: Viewing Historical Trade Activity Trade Activity Log Analysis: Determining the Origin of a New/Modified Order For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-12-15 17:35:19] |
| User209431 - Posts: 108 |
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Yeah I just got it fixed, i'm an idiot. Just really tired and very sick from horrible virus but I got to get this done. Sorry for the hassles. This was a bonehead human error. I think I was just using the wrong value for fixed % offset. .04 I need .4. I must have left the wrong value on a chart or saved one or something and was using it without realizing. What is the best way to save my attached stop and BE strategy so it is always default for all Chart trader windows? |
| [2023-12-15 17:51:01] |
| John - SC Support - Posts: 36286 |
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Whatever you had previously is what is going to come up. But refer to the information on Trade Configurations so you can quickly select a particular configuration and have it the way you want it: Basic Trading and the Trade Window: Using and Changing Between Different Trade Window and Attached Orders Configurations For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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