Support Board
Date/Time: Tue, 26 Nov 2024 08:56:05 +0000
Blinking signs after update
View Count: 260
| [2023-12-13 00:03:55] |
| User408623 - Posts: 7 |
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Hi, I noticed SC installer update notification, and after it the green sigh "HISTORICAL DATA COMPLETE" started rapidly changing with the Yellow sign" Waiting For Historical...." After SC update, it is blinking constantly. How to fix it? Please help. |
| [2023-12-13 15:51:13] |
| John - SC Support - Posts: 36286 |
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Has this resolved itself, such that you have the data loaded and no longer have the messages blinking? If so, then continue to work and if this happens again, let us know. If you are still getting this, then select "Edit >> Delete All Data and Download" and redownload the data for the current contract. Let us know if this does not resolve the issue. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-12-13 19:23:15] |
| Sierra_Chart Engineering - Posts: 17179 |
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It sounds like what is happening is that you are not successfully connecting to Rithmic. Go through the Rithmic set up instructions here and make sure you can actually connect: Rithmic Trading Platform Service: Setup Instructions Or it could be possible that you are frequently losing the connection. This has been a problem recently with Rithmic due to using invalid symbols. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-12-13 19:26:09
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