Support Board
Date/Time: Tue, 26 Nov 2024 08:49:44 +0000
Binance connection issues
View Count: 284
| [2023-12-11 02:36:31] |
| User100912 - Posts: 104 |
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Binance data is down again following a burst of volatility, so turning market depth off hasn't resolved the issue.
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| [2023-12-11 04:17:54] |
| Sierra_Chart Engineering - Posts: 17179 |
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Definitely removal of the market depth has helped based on the monitoring we have done. We are going to apply another change over the next hour, and we are also going to set up another location to process Binance data, outside of the US. This last item will ensure there is no missed data and will reduce the possibility of users noticing an interruption by 50%. The second item we should have done by midweek.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-12-11 04:18:10
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| [2023-12-11 19:34:29] |
| Sierra_Chart Engineering - Posts: 17179 |
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See our latest post here: Notice: Binance Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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