Support Board
Date/Time: Tue, 26 Nov 2024 08:45:20 +0000
Not connect for my Interactive Brokers Account
View Count: 665
| [2023-12-10 22:12:19] |
| User121846 - Posts: 1 |
|
Dear Suppert Team, Today I reopen my Sierra charts account, and i have purchased an 3 month subscription for Base Standard Sierra Chart (Service Package 3). 2 yars ago i could use Sierra Charts with Interactive Brokers account. But now I can not connect for my Interactive Brokers Account in Sierra Charts: I get the following problem: "Connect to Data Feed : Service Package does not support this function os account is expired. Could You please help me in this issue? Thank You very much in advance. Best regards, Laszlo |
| [2023-12-10 22:24:31] |
| Sierra_Chart Engineering - Posts: 17179 |
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We changed your service package to 10 which is needed for IB.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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