Login Page - Create Account

Support Board


Date/Time: Tue, 26 Nov 2024 11:54:09 +0000



Having issues with concurrent data feeds not loading

View Count: 264

[2023-12-06 16:58:29]
skyfly93 - Posts: 34
Hello,

I am having trouble getting 2 separate Sierra Chart instances running with data. It seems that I can have only 1 data/trade service running at a time.

I want to be able to run in 2 separate Sierra Chart instances, 2 of the 3 data/trade services below , but it seems only 1 is able to run properly.
Rithmic - Apex
Rithmic - Bulenox
Trading Evaluator [trading]

I have attached screenshots of the Sierra Chart instance running the Rithmic - Apex data/trade connection on my desktop and working finely, and the second Sierra Chart instance on my laptop running the Trading Evaluator, but the data doesn't load. The Trading Evaluator is through Apteros Trading.

Please help.
imageSierra Chart Rithmic Apex.JPG / V - Attached On 2023-12-06 16:56:42 UTC - Size: 652.09 KB - 78 views
imageSierra Chart Trading Evaluator.png / V - Attached On 2023-12-06 16:56:47 UTC - Size: 338.74 KB - 57 views
Attachment Deleted.
[2023-12-06 18:17:47]
John - SC Support - Posts: 36286
You are trying to get our Denali Exchange Data Feed to two different computers at the same time. Refer to the following on this:
Denali Exchange Data Feed: Denali Exchange Data Feed on Two Computers Simultaneously
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account