Support Board
Date/Time: Tue, 26 Nov 2024 10:48:31 +0000
Urgent - Gap in intraday chart data
View Count: 264
| [2023-12-06 11:12:59] |
| User478380 - Posts: 184 |
|
Hi I use the Denali feed on plan 10. when I opened the charts this morning I'm seeing a big gap in the data for the mini nqs of several hours. I tried disconnecting and reconnecting but that didnt resolve the issue. I also tried reloading intraday data but the gap is still present. can you please advise how to rectify this issue. the charts are not usable in the current state. thanks |
| [2023-12-06 14:33:51] |
| Sierra_Chart Engineering - Posts: 17179 |
|
Follow these instructions: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-12-06 15:22:09] |
| User478380 - Posts: 184 |
|
Thanks for the link!
|
To post a message in this thread, you need to log in with your Sierra Chart account: