Login Page - Create Account

Support Board


Date/Time: Tue, 26 Nov 2024 10:50:35 +0000



Yes 2094 appearing in my charts

View Count: 203

[2023-12-05 17:47:56]
User495424 - Posts: 5
Hi, I am sorry that I am sending you a message this way, but I didn't know how to send you message with pictures on it. I recently had a problem with my computer and when it came back from repair it's been showing my charts differently. I have been seeing big lines with 2094 as YEAR for some of my charts which is something I don't understand. I don't know how to remove this from my charts and get my charts back to how they where before my computer had a problem. Please can you help me to get rid of this and get my charts back to how they where before.

Thank you
XXXXXX
IA
Date Time Of Last Edit: 2023-12-05 17:48:02
imagetmp_1701793215_IMG_9627.jpg / V - Attached On 2023-12-05 17:44:25 UTC - Size: 2.03 MB - 71 views
imagetmp_1701793216_IMG_9628.jpg / V - Attached On 2023-12-05 17:44:50 UTC - Size: 1.62 MB - 66 views
imagetmp_1701793216_IMG_9629.jpg / V - Attached On 2023-12-05 17:45:13 UTC - Size: 1.54 MB - 65 views
[2023-12-05 18:41:47]
John - SC Support - Posts: 36286
Most likely the data got corrupted somehow. For each symbol that shows this issue, go to a chart for that symbol and select "Edit >> Delete All Data and Download". You only need to do this once per symbol, not for every chart.

Let us know if you continue to have an issue after the data redownloads.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account