Support Board
Date/Time: Tue, 26 Nov 2024 11:39:58 +0000
Data feed is not correct and I want to know whats wrong.
View Count: 225
| [2023-12-04 14:49:28] |
| User907621 - Posts: 1 |
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Hello. Im using sierra for my broker. When I open the sierra my chart jumps from 28 nov to 04 dec and my intraday looks so wrong it could be. Thats when I use apteros trading. Here is the weird thing. When I changed to AMP broker then my data feed is right and looks perfect like it always have been before. But changing to apteros it misses data feed and I can not trade like this. My question is, Is sierra the problem or apteros the problem? and who can help me |
| [2023-12-04 15:01:14] |
| John - SC Support - Posts: 36286 |
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When connected to Apteros, select the chart that does not have the correct data and select "Edit >> Delete All Data and Download". The system will redownload the data for that symbol and reload it. Everything should be fine after that. If there is still a problem then we would need to see an image of your chart by following these instructions: Support Board Posting Information: Attaching or Posting a Screenshot/Image (Optional) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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