Support Board
Date/Time: Tue, 26 Nov 2024 12:43:49 +0000
Denali Data feed not connecting
View Count: 342
| [2023-11-29 13:38:14] |
| User585993 - Posts: 83 |
|
I have sierra and denali paid but it's not connecting. here's the log Created the DTC Protocol server. | 2023-11-29 13:32:31.638 DTC Protocol Server listening on port 11099. | 2023-11-29 13:32:31.643 Reading Internal Order ID file. | 2023-11-29 13:32:31.647 Reading Trade Orders file. | 2023-11-29 13:32:31.966 Reading Trade Positions file. | 2023-11-29 13:32:31.967 Reading Trade Account Data files. | 2023-11-29 13:32:31.967 Software version: 2564 64-bit | 2023-11-29 13:32:31.972 Primary Thread ID: 9404 | 2023-11-29 13:32:31.972 Usage end date: 2023-12-29 | 2023-11-29 13:32:31.972 Enabled for: Advanced Features 2. | 2023-11-29 13:32:31.972 Enabled for: Sierra Chart Historical Data Service. | 2023-11-29 13:32:31.972 Enabled for: Denali Real-Time Exchange Data Feed. | 2023-11-29 13:32:31.972 Enabled for: Delayed Denali Exchange Data Feed. | 2023-11-29 13:32:31.972 Enabled for exchange2: CME | 2023-11-29 13:32:31.972 Enabled for exchange2: NASDAQ TotalView US stock data | 2023-11-29 13:32:31.972 Allow Support for Sierra Chart Data Feeds is enabled. | 2023-11-29 13:32:31.972 Current selected Data/Trading service: SC Data - All Services | 2023-11-29 13:32:31.972 Custom symbol settings values: enabled | 2023-11-29 13:32:31.972 Chart Update Interval: 40 | 2023-11-29 13:32:31.972 Intraday Data Storage Time Unit: 1 | 2023-11-29 13:32:31.972 Time Zone: +00:00:00 (UTC+00) | 2023-11-29 13:32:31.972 2023-11-29 13:32:31 Local computer time in UTC | 2023-11-29 13:32:31.972 2023-11-29 13:32:31 Local computer time in SC Time Zone | 2023-11-29 13:32:31.972 2023-11-29 13:32:30 Server time in UTC | 2023-11-29 13:32:31.972 Local computer UTC time and Server UTC time difference: 0 seconds. | 2023-11-29 13:32:31.972 Program path: C:\SierraChart\ | 2023-11-29 13:32:31.972 Data Files path: C:\SierraChart\Data\ | 2023-11-29 13:32:31.972 OS Version Number: 10.0 | 2023-11-29 13:32:31.972 Locale Setting: C | 2023-11-29 13:32:31.972 DLLs: Leftlane_64.dll, sst_AutoTradingOnSignal_64.dll, sst_FreeBundle_2273_64.dll, sst_FreeBundle_64.dll, SST_Signal_64.dll, SST_Signal_Provider_64.dll, sst_volume_dots_64.dll, UserContributedStudies_64.dll | 2023-11-29 13:32:31.973 Allowed protected custom studies: SST_FreeBundle, SST_Signal, SST_Signal_Provider, SST_VolumeDots | 2023-11-29 13:32:31.973 Crash reporter started: true | 2023-11-29 13:32:31.973 Created the DTC Protocol historical data server. | 2023-11-29 13:32:32.017 HD Server Manager | Listening on port 11098. | 2023-11-29 13:32:32.026 Checking for new symbol settings. Requested symbol settings MD5 for service code scdataallservices. Request ID: 1. | 2023-11-29 13:32:32.027 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2023-11-29 13:32:32.101 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2023-11-29 13:32:32.142 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2023-11-29 13:32:32.142 Received 5 login tokens. | 2023-11-29 13:32:32.182 Symbol settings MD5 received. Request ID: 1. | 2023-11-29 13:32:33.652 Symbol settings are up-to-date for scdataallservices. | 2023-11-29 13:32:33.652 Requested user files to download. | 2023-11-29 13:32:34.532 User files to download complete | 2023-11-29 13:32:34.917 SC Data - All Services | Connected to server complete. | 2023-11-29 13:32:36.543 No download requests in the queue to start downloads for. | 2023-11-29 13:32:36.543 No download requests in the queue to start downloads for. | 2023-11-29 13:32:36.543 No download requests in the queue to start downloads for. | 2023-11-29 13:32:36.543 No download requests in the queue to start downloads for. | 2023-11-29 13:32:36.543 Files to Open on Startup | Opening file: FUTURES.Cht | 2023-11-29 13:32:39.750 TICK-NYSE [CV] 1 Min #1 | Reloading chart. | 2023-11-29 13:32:39.923 TICK-NYSE [CV] 1 Min #1 | No contract months found for symbol. Unable to build continuous futures contract chart. | 2023-11-29 13:32:39.923 TICK-NYSE [CV] 1 Min #1 | There are no continuous futures contract symbols. Loading data normally. | 2023-11-29 13:32:39.923 ESZ23-CME #3 | Reloading chart. | 2023-11-29 13:32:40.085 ESZ23-CME #5 | Reloading chart. | 2023-11-29 13:32:40.213 ESZ23-CME 6.25 Range #6 | Reloading chart. | 2023-11-29 13:32:40.280 ESZ23-CME 1 Min #8 | Reloading chart. | 2023-11-29 13:32:40.414 MNQZ23-CME #14 | Reloading chart. | 2023-11-29 13:32:40.533 Loading DLL: C:\SierraChart\Data\Leftlane.dll (Leftlane_64.dll). Handle: 66000000 | 2023-11-29 13:32:40.557 Loading DLL: C:\SierraChart\Data\sst_FreeBundle.dll (sst_FreeBundle_64.dll). Handle: d1f0000 | 2023-11-29 13:32:40.577 ESZ23-CME [C] 6.25 Range #15 | Reloading chart. | 2023-11-29 13:32:40.679 NQZ23-CME [C] 6.25 Range #7 | Reloading chart. | 2023-11-29 13:32:40.970 NQZ23-CME 3.75 Range #9 | Reloading chart. | 2023-11-29 13:32:41.066 ESZ23-CME 2.50 Range #12 | Reloading chart. | 2023-11-29 13:32:42.540 + Loading additional symbol data. | 2023-11-29 13:32:42.932 NQZ23-CME 2.50 Range #13 | Reloading chart. | 2023-11-29 13:32:43.136 NQZ23-CME 6.25 Range #2 | Reloading chart. | 2023-11-29 13:32:43.355 ESZ23-CME 3.75 Range #4 | Reloading chart. | 2023-11-29 13:32:43.632 Loading market depth data. | 2023-11-29 13:32:45.730 Loaded depth data records for ESZ23-CME 2023-11-19 from 2023-11-19 17:00:00.000000 to 2023-11-19 17:59:59.832000. | 2023-11-29 13:32:45.850 ESZ23-CME #3 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2023-11-29 13:32:48.443 Loaded depth data records for ESZ23-CME 2023-11-20 from 2023-11-19 18:00:00.000000 to 2023-11-20 17:59:59.814000. | 2023-11-29 13:32:48.444 Using Bid/Ask average for last trade price for VOLX | 2023-11-29 13:32:48.671 Using symbol data fast lookup vector | 2023-11-29 13:32:48.671 SC Data with Depth | Starting real-time market data updates for: VOLX. ID: 1 Service code: fxcm | 2023-11-29 13:32:48.672 SC Data with Depth | Connecting to the server ds12.sierracharts.com. Port 443 | 2023-11-29 13:32:48.677 SC Data with Depth | Requesting security definition data for: VOLX. ID: 1 | 2023-11-29 13:32:48.684 Starting DelayedDownloadMonitoringTimer | 2023-11-29 13:32:48.684 Starting HDTimeoutTimer | 2023-11-29 13:32:48.684 Added historical Intraday data request for VOLX to the queue. | 2023-11-29 13:32:48.684 Intraday data recording state for symbol VOLX is set to download 'Pending'. | 2023-11-29 13:32:48.684 Triggering next historical data download in queue. | 2023-11-29 13:32:48.690 ESZ23-CME 1 Min #8 | Started historical data download for additional symbol VOLX. Download ID: 1 | 2023-11-29 13:32:48.690 Delaying start of download for VOLX. | 2023-11-29 13:32:49.317 SC Data with Depth | Starting real-time market data updates for: TICK-NYSE. ID: 2 Service code: statscalc | 2023-11-29 13:32:49.460 SC Data with Depth | Requesting security definition data for: TICK-NYSE. ID: 2 | 2023-11-29 13:32:49.460 Added historical Intraday data request for TICK-NYSE to the queue. | 2023-11-29 13:32:49.460 Intraday data recording state for symbol TICK-NYSE is set to download 'Pending'. | 2023-11-29 13:32:49.460 Triggering next historical data download in queue. | 2023-11-29 13:32:49.460 Loading market depth data. | 2023-11-29 13:32:49.757 Loaded depth data records for ESZ23-CME 2023-11-19 from 2023-11-19 17:00:00.000000 to 2023-11-19 17:59:59.832000. | 2023-11-29 13:32:49.855 Mapping ESZ23-CME to ESZ23. Service code: cme | 2023-11-29 13:32:50.544 Denali Data Feed | Starting real-time market data updates for: ESZ23-CME (ESZ23). ID: 3 Service code: cme | 2023-11-29 13:32:50.545 Denali Data Feed | Connecting to the server ds23.sierracharts.com. Port 443 | 2023-11-29 13:32:50.552 Denali Data Feed | Requesting security definition data for: ESZ23-CME (ESZ23). ID: 3 | 2023-11-29 13:32:50.556 Added historical Intraday data request for ESZ23-CME to the queue. | 2023-11-29 13:32:50.556 Intraday data recording state for symbol ESZ23-CME is set to download 'Pending'. | 2023-11-29 13:32:50.556 Triggering next historical data download in queue. | 2023-11-29 13:32:50.556 Requesting market depth updates for: ESZ23-CME if supported. NumLevels=100 | 2023-11-29 13:32:50.746 Separate subscription for market depth updates not supported. ESZ23-CME | 2023-11-29 13:32:50.746 Mapping MNQZ23-CME to MNQZ23. Service code: cme | 2023-11-29 13:32:50.819 Denali Data Feed | Starting real-time market data updates for: MNQZ23-CME (MNQZ23). ID: 4 Service code: cme | 2023-11-29 13:32:50.819 Denali Data Feed | Requesting security definition data for: MNQZ23-CME (MNQZ23). ID: 4 | 2023-11-29 13:32:50.819 Added historical Intraday data request for MNQZ23-CME to the queue. | 2023-11-29 13:32:50.820 Intraday data recording state for symbol MNQZ23-CME is set to download 'Pending'. | 2023-11-29 13:32:50.820 Triggering next historical data download in queue. | 2023-11-29 13:32:50.820 Mapping NQZ23-CME to NQZ23. Service code: cme | 2023-11-29 13:32:50.977 Denali Data Feed | Starting real-time market data updates for: NQZ23-CME (NQZ23). ID: 5 Service code: cme | 2023-11-29 13:32:50.978 Denali Data Feed | Requesting security definition data for: NQZ23-CME (NQZ23). ID: 5 | 2023-11-29 13:32:50.978 Added historical Intraday data request for NQZ23-CME to the queue. | 2023-11-29 13:32:50.978 Intraday data recording state for symbol NQZ23-CME is set to download 'Pending'. | 2023-11-29 13:32:50.978 Triggering next historical data download in queue. | 2023-11-29 13:32:50.979 Requesting market depth updates for: NQZ23-CME if supported. NumLevels=100 | 2023-11-29 13:32:51.008 Separate subscription for market depth updates not supported. NQZ23-CME | 2023-11-29 13:32:51.008 Loaded depth data records for ESZ23-CME 2023-11-21 from 2023-11-20 18:00:00.000000 to 2023-11-21 17:31:15.075010. | 2023-11-29 13:32:51.591 Loading market depth data. | 2023-11-29 13:32:51.807 DTC Client socket (1) | Creating socket. | 2023-11-29 13:32:51.863 DTC Client socket (1) | New receive buffer size: 0 | 2023-11-29 13:32:51.863 DTC Client socket (1) | Connecting to IP: 38.103.112.181. | 2023-11-29 13:32:51.863 DTC Client socket (2) | Creating socket. | 2023-11-29 13:32:51.863 DTC Client socket (2) | New receive buffer size: 0 | 2023-11-29 13:32:51.863 DTC Client socket (2) | Connecting to IP: 38.103.112.183. | 2023-11-29 13:32:51.863 SC Data with Depth | Network connection to server complete. | 2023-11-29 13:32:51.871 SC Data with Depth | Starting socket receive thread. | 2023-11-29 13:32:51.871 SC Data with Depth | Sending encoding request to server: Binary VLS. Compression: standard | 2023-11-29 13:32:51.871 Denali Data Feed | Network connection to server complete. | 2023-11-29 13:32:51.871 Denali Data Feed | Starting socket receive thread. | 2023-11-29 13:32:51.871 Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard | 2023-11-29 13:32:51.872 Denali Data Feed | Setting DTC encoding to Binary VLS | 2023-11-29 13:32:51.902 Denali Data Feed | Sending logon request message. | 2023-11-29 13:32:51.902 SC Data with Depth | Setting DTC encoding to Binary VLS | 2023-11-29 13:32:52.067 SC Data with Depth | Sending logon request message. | 2023-11-29 13:32:52.067 Denali Data Feed | Received logon response. | 2023-11-29 13:32:52.309 Denali Data Feed | Server Name: RealTimeServer. | 2023-11-29 13:32:52.309 Denali Data Feed | Server protocol version: 8. Client protocol version: 8 | 2023-11-29 13:32:52.309 Denali Data Feed | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 | 2023-11-29 13:32:52.309 Denali Data Feed | Failed connections: 1 | 2023-11-29 13:32:52.309 Denali Data Feed | Waiting for socket receive thread to end | 2023-11-29 13:32:52.309 DTC Client socket (2) | CloseSocket call. | 2023-11-29 13:32:52.310 DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2023-11-29 13:32:52.310 Denali Data Feed | Disconnected from the server. | 2023-11-29 13:32:52.310 Denali Data Feed | Data feed disconnected. Will reconnect in 30 seconds. | 2023-11-29 13:32:52.310 DTC Client socket (2) | Socket gracefully closed by remote side. | 2023-11-29 13:32:52.318 DTC Client socket (2) | Closed. | 2023-11-29 13:32:52.318 SC Data with Depth | Received logon response. | 2023-11-29 13:32:52.361 SC Data with Depth | Server Name: SC Realtime Server. | 2023-11-29 13:32:52.361 SC Data with Depth | Server protocol version: 8. Client protocol version: 8 | 2023-11-29 13:32:52.361 SC Data with Depth | Successfully connected. | 2023-11-29 13:32:52.361 SC Data with Depth | Trading is not supported. | 2023-11-29 13:32:52.361 SC Data with Depth | Restarting real-time data updates for symbol: TICK-NYSE | 2023-11-29 13:32:52.361 SC Data with Depth | Restarting real-time data updates for symbol: VOLX | 2023-11-29 13:32:52.361 SC Data with Depth | Received security definition for symbol TICK-NYSE | 2023-11-29 13:32:52.423 SC Data with Depth | Received security definition for symbol VOLX | 2023-11-29 13:32:52.423 Loaded depth data records for ESZ23-CME 2023-11-20 from 2023-11-19 18:00:00.000000 to 2023-11-20 17:59:59.814000. | 2023-11-29 13:32:54.197 Loading market depth data. | 2023-11-29 13:32:54.689 Loaded depth data records for ESZ23-CME 2023-11-22 from 2023-11-22 08:05:07.759000 to 2023-11-22 17:59:59.939000. | 2023-11-29 13:32:57.065 Loaded depth data records for ESZ23-CME 2023-11-23 from 2023-11-22 18:00:00.000000 to 2023-11-23 17:38:36.551375. | 2023-11-29 13:32:57.533 Loaded depth data records for ESZ23-CME 2023-11-24 from 2023-11-24 08:11:42.994000 to 2023-11-24 12:15:00.064000. | 2023-11-29 13:33:00.532 Loaded depth data records for ESZ23-CME 2023-11-21 from 2023-11-20 18:00:00.000000 to 2023-11-21 17:31:15.075010. | 2023-11-29 13:33:00.920 Loaded depth data records for NQZ23-CME 2023-11-20 from 2023-11-19 21:40:18.582000 to 2023-11-20 17:59:59.384000. | 2023-11-29 13:33:03.223 Loaded depth data records for ESZ23-CME 2023-11-27 from 2023-11-27 06:56:13.578000 to 2023-11-27 17:59:59.827000. | 2023-11-29 13:33:06.777 Loaded depth data records for NQZ23-CME 2023-11-20 from 2023-11-19 21:40:18.582000 to 2023-11-20 17:59:59.384000. | 2023-11-29 13:33:07.448 Loaded depth data records for ESZ23-CME 2023-11-22 from 2023-11-22 08:05:07.759000 to 2023-11-22 17:59:59.939000. | 2023-11-29 13:33:07.697 Loaded depth data records for ESZ23-CME 2023-11-23 from 2023-11-22 18:00:00.000000 to 2023-11-23 17:38:36.551375. | 2023-11-29 13:33:08.066 Loaded depth data records for ESZ23-CME 2023-11-24 from 2023-11-24 08:11:42.994000 to 2023-11-24 12:15:00.064000. | 2023-11-29 13:33:10.013 Loaded depth data records for ESZ23-CME 2023-11-28 from 2023-11-27 18:00:00.000000 to 2023-11-28 14:52:52.327481. | 2023-11-29 13:33:13.536 Loaded depth data records for ESZ23-CME 2023-11-27 from 2023-11-27 06:56:13.578000 to 2023-11-27 17:59:59.827000. | 2023-11-29 13:33:14.800 Loaded depth data records for NQZ23-CME 2023-11-21 from 2023-11-20 18:00:00.000000 to 2023-11-21 17:31:15.075757. | 2023-11-29 13:33:15.448 Loaded depth data records for NQZ23-CME 2023-11-21 from 2023-11-20 18:00:00.000000 to 2023-11-21 17:31:15.075757. | 2023-11-29 13:33:17.353 NQZ23-CME[M] 2.50 Range #13 | Study: Display Forex factory calendar news items | Making HTTP request. | 2023-11-29 13:33:18.361 Chart: NQZ23-CME[M] 2.50 Range #13 | Study: Display Forex factory calendar news items | Requesting forex factory calendar data from a simplesystemtrading.com server. | 2023-11-29 13:33:18.361 * Loaded depth data records for ESZ23-CME 2023-11-28 from 2023-11-27 18:00:00.000000 to 2023-11-28 14:52:52.327481. | 2023-11-29 13:33:19.010 Loaded depth data records for NQZ23-CME 2023-11-22 from 2023-11-22 08:05:10.655000 to 2023-11-22 17:59:59.591000. | 2023-11-29 13:33:23.735 Loaded depth data records for NQZ23-CME 2023-11-22 from 2023-11-22 08:05:10.655000 to 2023-11-22 17:59:59.591000. | 2023-11-29 13:33:24.093 Loaded depth data records for NQZ23-CME 2023-11-23 from 2023-11-22 18:00:00.000000 to 2023-11-23 17:38:36.551976. | 2023-11-29 13:33:24.224 Loaded depth data records for NQZ23-CME 2023-11-23 from 2023-11-22 18:00:00.000000 to 2023-11-23 17:38:36.551976. | 2023-11-29 13:33:24.602 Loaded depth data records for NQZ23-CME 2023-11-24 from 2023-11-24 08:11:44.055000 to 2023-11-24 12:15:00.068000. | 2023-11-29 13:33:26.737 Loaded depth data records for NQZ23-CME 2023-11-24 from 2023-11-24 08:11:44.055000 to 2023-11-24 12:15:00.068000. | 2023-11-29 13:33:26.975 Loaded depth data records for NQZ23-CME 2023-11-27 from 2023-11-27 06:56:18.700000 to 2023-11-27 17:59:59.827000. | 2023-11-29 13:33:31.179 Loaded depth data records for NQZ23-CME 2023-11-27 from 2023-11-27 06:56:18.700000 to 2023-11-27 17:59:59.827000. | 2023-11-29 13:33:31.452 Loaded depth data records for NQZ23-CME 2023-11-28 from 2023-11-27 18:00:00.000000 to 2023-11-28 14:52:52.328019. | 2023-11-29 13:33:36.595 Loaded depth data records for NQZ23-CME 2023-11-28 from 2023-11-27 18:00:00.000000 to 2023-11-28 14:52:52.328019. | 2023-11-29 13:33:36.632 ESZ23-CME[M] 6.25 Range #6 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2023-11-29 13:33:41.955 ESZ23-CME [C][M] 6.25 Range #15 | Study: Google Sheets Importer | Making HTTP request. | 2023-11-29 13:33:42.169 ESZ23-CME [C][M] 6.25 Range #15 | Study: Display Forex factory calendar news items | Making HTTP request. | 2023-11-29 13:33:42.204 Chart: ESZ23-CME [C][M] 6.25 Range #15 | Study: Display Forex factory calendar news items | Requesting forex factory calendar data from a simplesystemtrading.com server. | 2023-11-29 13:33:42.204 * ESZ23-CME[M] 3.75 Range #4 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2023-11-29 13:33:42.273 NQZ23-CME [C][M] 6.25 Range #7 | Study: Google Sheets Importer | Making HTTP request. | 2023-11-29 13:33:44.398 NQZ23-CME[M] 6.25 Range #2 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2023-11-29 13:33:46.458 NQZ23-CME[M] 3.75 Range #9 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2023-11-29 13:33:49.989 HTTPS connection ID:1 to docs.google.com:443 for request ID:1 (3) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2023-11-29 13:34:15.112 * HTTPS connection ID:1 to docs.google.com:443 for request ID:1 (5) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2023-11-29 13:34:15.302 * HD Request # 1 | Downloading Intraday chart data for VOLX to the file VOLX.scid. Service: fxcm | 2023-11-29 13:34:16.085 HD Request # 1 | Download start date-time: 2023-11-29 13:31:40.000000. File last date-time: 2023-11-29 13:31:40.673000 | 2023-11-29 13:34:16.087 HD Request # 1 | Using server: ds12.sierracharts.com port 10149 | 2023-11-29 13:34:16.087 Socket (2) | Creating socket. | 2023-11-29 13:34:16.087 Socket (2) | New receive buffer size: 0 | 2023-11-29 13:34:16.087 Socket (2) | Connecting to IP: 38.103.112.181. | 2023-11-29 13:34:16.087 Denali Data Feed | Connecting to the server ds28.sierracharts.com. Port 10048 | 2023-11-29 13:34:16.091 HD Request # 1 | Setting DTC encoding to Binary VLS | 2023-11-29 13:34:16.118 HD Request # 1 | Sending historical data logon request message. | 2023-11-29 13:34:16.118 DTC Client socket (3) | Creating socket. | 2023-11-29 13:34:16.125 DTC Client socket (3) | New receive buffer size: 0 | 2023-11-29 13:34:16.126 DTC Client socket (3) | Connecting to IP: 38.103.112.187. | 2023-11-29 13:34:16.126 Denali Data Feed | Network connection to server complete. | 2023-11-29 13:34:16.135 Denali Data Feed | Starting socket receive thread. | 2023-11-29 13:34:16.135 Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard | 2023-11-29 13:34:16.135 Denali Data Feed | Setting DTC encoding to Binary VLS | 2023-11-29 13:34:16.155 Denali Data Feed | Sending logon request message. | 2023-11-29 13:34:16.155 HD Request # 1 | Requesting Intraday data. Start date-time: 2023-11-29 13:31:40. Record interval: 1. Symbol: VOLX | 2023-11-29 13:34:16.365 HD Request # 1 | Decompressing data. | 2023-11-29 13:34:16.375 HD Request # 1 | Receiving Intraday data for VOLX starting at 2023-11-29 13:31:40.673000 | 2023-11-29 13:34:16.386 Socket (2) | CloseSocket call. | 2023-11-29 13:34:16.387 Socket (2) | Shutdown started. Waiting for graceful close. | 2023-11-29 13:34:16.387 Historical data download thread signaled to stop. | 2023-11-29 13:34:16.387 HD Request # 1 | Timestamp of first Intraday data file record written: 2023-11-29 13:31:40.673000. | 2023-11-29 13:34:16.387 HD Request # 1 | Received 7 Intraday data records from 2023-11-29 13:31:40.673000 to 2023-11-29 13:34:09.825000 (2.5 minutes. Delay: 6.6 seconds) and wrote 7 records for VOLX | 2023-11-29 13:34:16.387 Socket (2) | Socket gracefully closed by remote side. | 2023-11-29 13:34:16.396 Socket (2) | Closed. | 2023-11-29 13:34:16.397 HD Request # 1 | Add time&sales data | Remembered last file record date-time: 2023-11-29 13:34:09.825000 | 2023-11-29 13:34:16.417 HD Request # 1 | Completion time: 0s. | 2023-11-29 13:34:16.417 HD Request # 1 | Intraday data download complete for VOLX. Unique request ID: 1 | 2023-11-29 13:34:16.417 Removing historical data download ID 1. | 2023-11-29 13:34:16.417 Real-time Intraday chart data file updates started for VOLX | 2023-11-29 13:34:16.417 Opened cached Intraday file: C:\SierraChart\Data\VOLX.scid. Thread ID: 9404 | 2023-11-29 13:34:16.418 Intraday chart data file opened for VOLX | 2023-11-29 13:34:16.418 HD Request # 1 | Enabling Intraday chart updating for symbol. | 2023-11-29 13:34:16.418 ESZ23-CME[M] 1 Min #8 | Historical data download for additional symbol VOLX with ID 1 has completed. | 2023-11-29 13:34:16.418 Triggering next historical data download in queue. | 2023-11-29 13:34:16.418 HD Request # 2 | Downloading Intraday chart data for TICK-NYSE to the file TICK-NYSE.scid. Service: statscalc | 2023-11-29 13:34:16.418 HD Request # 2 | Download start date-time: 2023-11-29 13:32:17.000000. File last date-time: 2023-11-29 13:32:17.201000 | 2023-11-29 13:34:16.419 HD Request # 2 | Using server: ds13-2.sierracharts.com port 10150 | 2023-11-29 13:34:16.419 Socket (2) | Creating socket. | 2023-11-29 13:34:16.420 Socket (2) | New receive buffer size: 0 | 2023-11-29 13:34:16.420 Socket (2) | Connecting to IP: 162.251.232.245. | 2023-11-29 13:34:16.420 HD Request # 2 | Setting DTC encoding to Binary VLS | 2023-11-29 13:34:16.509 HD Request # 2 | Sending historical data logon request message. | 2023-11-29 13:34:16.509 HD Request # 2 | Requesting Intraday data. Start date-time: 2023-11-29 13:32:17. Record interval: 1. Symbol: TICK-NYSE | 2023-11-29 13:34:16.583 Denali Data Feed | Received logon response. | 2023-11-29 13:34:16.607 Denali Data Feed | Server Name: RealTimeServer. | 2023-11-29 13:34:16.607 Denali Data Feed | Server protocol version: 8. Client protocol version: 8 | 2023-11-29 13:34:16.607 Denali Data Feed | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 | 2023-11-29 13:34:16.607 Denali Data Feed | Failed connections: 2 | 2023-11-29 13:34:16.607 Denali Data Feed | Waiting for socket receive thread to end | 2023-11-29 13:34:16.607 DTC Client socket (3) | CloseSocket call. | 2023-11-29 13:34:16.608 DTC Client socket (3) | Shutdown started. Waiting for graceful close. | 2023-11-29 13:34:16.608 Denali Data Feed | Disconnected from the server. | 2023-11-29 13:34:16.608 Denali Data Feed | Data feed disconnected. Will reconnect in 30 seconds. | 2023-11-29 13:34:16.608 DTC Client socket (3) | Socket gracefully closed by remote side. | 2023-11-29 13:34:16.616 DTC Client socket (3) | Closed. | 2023-11-29 13:34:16.616 HD Request # 2 | Decompressing data. | 2023-11-29 13:34:16.624 HD Request # 2 | Receiving Intraday data for TICK-NYSE starting at 2023-11-29 13:32:17.000000 | 2023-11-29 13:34:16.665 Socket (2) | CloseSocket call. | 2023-11-29 13:34:16.666 Historical data download thread signaled to stop. | 2023-11-29 13:34:16.666 Socket (2) | Shutdown started. Waiting for graceful close. | 2023-11-29 13:34:16.666 HD Request # 2 | Timestamp of first Intraday data file record written: 2023-11-29 13:32:18.000000. | 2023-11-29 13:34:16.666 HD Request # 2 | Received 118 Intraday data records from 2023-11-29 13:32:17.000000 to 2023-11-29 13:34:14.000000 (117.0 seconds. Delay: 2.7 seconds) and wrote 117 records for TICK-NYSE | 2023-11-29 13:34:16.666 HD Request # 2 | Add time&sales data | Remembered last file record date-time: 2023-11-29 13:34:14.000000 | 2023-11-29 13:34:16.679 Added 2 Time and Sales records to Intraday data file for TICK-NYSE after download. | 2023-11-29 13:34:16.679 HD Request # 2 | Completion time: 0s. | 2023-11-29 13:34:16.680 HD Request # 2 | Intraday data download complete for TICK-NYSE. Unique request ID: 2 | 2023-11-29 13:34:16.680 Removing historical data download ID 2. | 2023-11-29 13:34:16.680 Real-time Intraday chart data file updates started for TICK-NYSE | 2023-11-29 13:34:16.680 Opened cached Intraday file: C:\SierraChart\Data\TICK-NYSE.scid. Thread ID: 9404 | 2023-11-29 13:34:16.690 Intraday chart data file opened for TICK-NYSE | 2023-11-29 13:34:16.690 HD Request # 2 | Enabling Intraday chart updating for symbol. | 2023-11-29 13:34:16.690 Triggering next historical data download in queue. | 2023-11-29 13:34:16.690 HD Request # 3 | Downloading Intraday chart data for ESZ23-CME to the file ESZ23-CME.scid. Service: cme | 2023-11-29 13:34:16.690 HD Request # 3 | Download start date-time: 2023-11-29 13:32:12.000000. File last date-time: 2023-11-29 13:32:12.383000 | 2023-11-29 13:34:16.691 HD Request # 3 | Using server: ds26.sierracharts.com port 10149 | 2023-11-29 13:34:16.691 Socket (2) | Socket gracefully closed by remote side. | 2023-11-29 13:34:16.711 Socket (2) | Closed. | 2023-11-29 13:34:16.711 Socket (3) | Creating socket. | 2023-11-29 13:34:16.734 Socket (3) | New receive buffer size: 0 | 2023-11-29 13:34:16.734 Socket (3) | Connecting to IP: 38.103.112.197. | 2023-11-29 13:34:16.734 HD Request # 3 | Setting DTC encoding to Binary VLS | 2023-11-29 13:34:16.761 HD Request # 3 | Sending historical data logon request message. | 2023-11-29 13:34:16.761 HD Request # 3 | Requesting Intraday data. Start date-time: 2023-11-29 13:32:12. Record interval: 1. Symbol: ESZ23 | 2023-11-29 13:34:17.021 HD Request # 3 | Decompressing data. | 2023-11-29 13:34:17.030 HD Request # 3 | Receiving Intraday data for ESZ23-CME starting at 2023-11-29 13:32:12.383000 | 2023-11-29 13:34:17.042 Socket (3) | CloseSocket call. | 2023-11-29 13:34:17.043 Historical data download thread signaled to stop. | 2023-11-29 13:34:17.043 Socket (3) | Shutdown started. Waiting for graceful close. | 2023-11-29 13:34:17.044 HD Request # 3 | Timestamp of first Intraday data file record written: 2023-11-29 13:32:12.383000. | 2023-11-29 13:34:17.044 HD Request # 3 | Received 110 Intraday data records from 2023-11-29 13:32:12.383000 to 2023-11-29 13:34:13.375000 (2.0 minutes. Delay: 3.7 seconds) and wrote 110 records for ESZ23-CME | 2023-11-29 13:34:17.044 Socket (3) | Socket gracefully closed by remote side. | 2023-11-29 13:34:17.053 Socket (3) | Closed. | 2023-11-29 13:34:17.053 HD Request # 3 | Add time&sales data | Remembered last file record date-time: 2023-11-29 13:34:13.375000 | 2023-11-29 13:34:17.056 HD Request # 3 | Completion time: 1s. | 2023-11-29 13:34:17.056 HD Request # 3 | Intraday data download complete for ESZ23-CME. Unique request ID: 3 | 2023-11-29 13:34:17.056 Removing historical data download ID 3. | 2023-11-29 13:34:17.056 Real-time Intraday chart data file updates started for ESZ23-CME | 2023-11-29 13:34:17.056 Opened cached Intraday file: C:\SierraChart\Data\ESZ23-CME.scid. Thread ID: 9404 | 2023-11-29 13:34:17.057 Intraday chart data file opened for ESZ23-CME | 2023-11-29 13:34:17.057 HD Request # 3 | Enabling Intraday chart updating for symbol. | 2023-11-29 13:34:17.057 Triggering next historical data download in queue. | 2023-11-29 13:34:17.057 Historical data for ESZ23-CME is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2023-11-29 13:34:17.057 HD Request # 4 | Downloading Intraday chart data for MNQZ23-CME to the file MNQZ23-CME.scid. Service: cme | 2023-11-29 13:34:17.057 HD Request # 4 | Download start date-time: 2023-11-29 13:32:14.000000. File last date-time: 2023-11-29 13:32:14.056000 | 2023-11-29 13:34:17.057 HD Request # 4 | Using server: ds28.sierracharts.com port 10150 | 2023-11-29 13:34:17.057 Socket (2) | Creating socket. | 2023-11-29 13:34:17.058 Socket (2) | New receive buffer size: 0 | 2023-11-29 13:34:17.058 Socket (2) | Connecting to IP: 38.103.112.187. | 2023-11-29 13:34:17.058 HD Request # 4 | Setting DTC encoding to Binary VLS | 2023-11-29 13:34:17.083 HD Request # 4 | Sending historical data logon request message. | 2023-11-29 13:34:17.083 HD Request # 4 | Requesting Intraday data. Start date-time: 2023-11-29 13:32:14. Record interval: 1. Symbol: MNQZ23 | 2023-11-29 13:34:17.344 HD Request # 4 | Decompressing data. | 2023-11-29 13:34:17.353 HD Request # 4 | Receiving Intraday data for MNQZ23-CME starting at 2023-11-29 13:32:14.056000 | 2023-11-29 13:34:17.364 Socket (2) | CloseSocket call. | 2023-11-29 13:34:17.364 Socket (2) | Shutdown started. Waiting for graceful close. | 2023-11-29 13:34:17.365 Historical data download thread signaled to stop. | 2023-11-29 13:34:17.372 HD Request # 4 | Timestamp of first Intraday data file record written: 2023-11-29 13:32:14.056000. | 2023-11-29 13:34:17.372 HD Request # 4 | Received 122 Intraday data records from 2023-11-29 13:32:14.056000 to 2023-11-29 13:34:15.033000 (2.0 minutes. Delay: 2.3 seconds) and wrote 122 records for MNQZ23-CME | 2023-11-29 13:34:17.372 Socket (2) | Socket gracefully closed by remote side. | 2023-11-29 13:34:17.374 Socket (2) | Closed. | 2023-11-29 13:34:17.374 HD Request # 4 | Add time&sales data | Remembered last file record date-time: 2023-11-29 13:34:15.033000 | 2023-11-29 13:34:17.385 HD Request # 4 | Completion time: 0s. | 2023-11-29 13:34:17.385 HD Request # 4 | Intraday data download complete for MNQZ23-CME. Unique request ID: 4 | 2023-11-29 13:34:17.385 Removing historical data download ID 4. | 2023-11-29 13:34:17.385 Real-time Intraday chart data file updates started for MNQZ23-CME | 2023-11-29 13:34:17.385 Opened cached Intraday file: C:\SierraChart\Data\MNQZ23-CME.scid. Thread ID: 9404 | 2023-11-29 13:34:17.385 Intraday chart data file opened for MNQZ23-CME | 2023-11-29 13:34:17.385 HD Request # 4 | Enabling Intraday chart updating for symbol. | 2023-11-29 13:34:17.385 Triggering next historical data download in queue. | 2023-11-29 13:34:17.385 Historical data for MNQZ23-CME is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2023-11-29 13:34:17.385 HD Request # 5 | Downloading Intraday chart data for NQZ23-CME to the file NQZ23-CME.scid. Service: cme | 2023-11-29 13:34:17.386 HD Request # 5 | Download start date-time: 2023-11-29 13:32:13.000000. File last date-time: 2023-11-29 13:32:13.007000 | 2023-11-29 13:34:17.386 HD Request # 5 | Using server: ds27.sierracharts.com port 10149 | 2023-11-29 13:34:17.386 Socket (2) | Creating socket. | 2023-11-29 13:34:17.387 Socket (2) | New receive buffer size: 0 | 2023-11-29 13:34:17.387 Socket (2) | Connecting to IP: 38.89.227.130. | 2023-11-29 13:34:17.387 HD Request # 5 | Setting DTC encoding to Binary VLS | 2023-11-29 13:34:17.412 HD Request # 5 | Sending historical data logon request message. | 2023-11-29 13:34:17.413 HD Request # 5 | Requesting Intraday data. Start date-time: 2023-11-29 13:32:13. Record interval: 1. Symbol: NQZ23 | 2023-11-29 13:34:17.679 HD Request # 5 | Decompressing data. | 2023-11-29 13:34:17.688 HD Request # 5 | Receiving Intraday data for NQZ23-CME starting at 2023-11-29 13:32:13.007000 | 2023-11-29 13:34:17.698 Socket (2) | CloseSocket call. | 2023-11-29 13:34:17.699 Socket (2) | Shutdown started. Waiting for graceful close. | 2023-11-29 13:34:17.699 Historical data download thread signaled to stop. | 2023-11-29 13:34:17.699 HD Request # 5 | Timestamp of first Intraday data file record written: 2023-11-29 13:32:13.007000. | 2023-11-29 13:34:17.700 HD Request # 5 | Received 122 Intraday data records from 2023-11-29 13:32:13.007000 to 2023-11-29 13:34:15.027000 (2.0 minutes. Delay: 2.7 seconds) and wrote 122 records for NQZ23-CME | 2023-11-29 13:34:17.700 Socket (2) | Socket gracefully closed by remote side. | 2023-11-29 13:34:17.709 Socket (2) | Closed. | 2023-11-29 13:34:17.709 HD Request # 5 | Add time&sales data | Remembered last file record date-time: 2023-11-29 13:34:15.027000 | 2023-11-29 13:34:17.713 HD Request # 5 | Completion time: 0s. | 2023-11-29 13:34:17.713 HD Request # 5 | Intraday data download complete for NQZ23-CME. Unique request ID: 5 | 2023-11-29 13:34:17.713 Removing historical data download ID 5. | 2023-11-29 13:34:17.713 Real-time Intraday chart data file updates started for NQZ23-CME | 2023-11-29 13:34:17.713 Opened cached Intraday file: C:\SierraChart\Data\NQZ23-CME.scid. Thread ID: 9404 | 2023-11-29 13:34:17.713 Intraday chart data file opened for NQZ23-CME | 2023-11-29 13:34:17.713 HD Request # 5 | Enabling Intraday chart updating for symbol. | 2023-11-29 13:34:17.713 No download requests in the queue to start downloads for. | 2023-11-29 13:34:17.713 Historical data for NQZ23-CME is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2023-11-29 13:34:17.713 Denali Data Feed | Connecting to the server ds28.sierracharts.com. Port 10048 | 2023-11-29 13:34:46.610 DTC Client socket (2) | Creating socket. | 2023-11-29 13:34:46.614 DTC Client socket (2) | New receive buffer size: 0 | 2023-11-29 13:34:46.614 DTC Client socket (2) | Connecting to IP: 38.103.112.187. | 2023-11-29 13:34:46.614 Denali Data Feed | Network connection to server complete. | 2023-11-29 13:34:46.622 Denali Data Feed | Starting socket receive thread. | 2023-11-29 13:34:46.622 Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard | 2023-11-29 13:34:46.622 Denali Data Feed | Setting DTC encoding to Binary VLS | 2023-11-29 13:34:46.670 Denali Data Feed | Sending logon request message. | 2023-11-29 13:34:46.670 Denali Data Feed | Received logon response. | 2023-11-29 13:34:47.075 Denali Data Feed | Server Name: RealTimeServer. | 2023-11-29 13:34:47.075 Denali Data Feed | Server protocol version: 8. Client protocol version: 8 | 2023-11-29 13:34:47.075 Denali Data Feed | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 | 2023-11-29 13:34:47.075 Denali Data Feed | Failed connections: 3 | 2023-11-29 13:34:47.075 Denali Data Feed | Waiting for socket receive thread to end | 2023-11-29 13:34:47.075 DTC Client socket (2) | CloseSocket call. | 2023-11-29 13:34:47.076 Denali Data Feed | Disconnected from the server. | 2023-11-29 13:34:47.076 DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2023-11-29 13:34:47.076 Denali Data Feed | Data feed disconnected. Will reconnect in 30 seconds. | 2023-11-29 13:34:47.076 DTC Client socket (2) | Socket gracefully closed by remote side. | 2023-11-29 13:34:47.085 DTC Client socket (2) | Closed. | 2023-11-29 13:34:47.085 |
| [2023-11-29 13:46:47] |
| User585993 - Posts: 83 |
|
This is the second time CME thinks I'm a professional which I'm not.
|
 Screenshot 2023-11-29 074319.png / V - Attached On 2023-11-29 13:44:03 UTC - Size: 11.75 KB - 60 views Attachment Deleted. |
| [2023-11-29 16:01:37] |
| Sierra_Chart Engineering - Posts: 17179 |
|
The reason for the connection problem is this: Denali Data Feed | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, Refer to: Denali Exchange Data Feed: Connections Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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