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Date/Time: Tue, 26 Nov 2024 12:48:48 +0000



No data feed after renewed my account

View Count: 246

[2023-11-29 09:14:24]
oliviermo75 - Posts: 19
Hi
i renew my data feed this morning and i don't understand why i don't get the data
Everything is green in my account
i've restarted my computer 2 times


Thank you in advance for your help


Please find below the log:

Software version: 2492 64-bit | 2023-11-29 10:11:56.531
Primary Thread ID: 5648 | 2023-11-29 10:11:56.531
Usage end date: 2024-09-28 | 2023-11-29 10:11:56.531
Enabled for: Advanced Features 2. | 2023-11-29 10:11:56.531
Enabled for: Sierra Chart Historical Data Service. | 2023-11-29 10:11:56.531
Enabled for: Denali Real-Time Exchange Data Feed. | 2023-11-29 10:11:56.531
Enabled for: Delayed Denali Exchange Data Feed. | 2023-11-29 10:11:56.531
Enabled for exchange2: EUREX EOBI | 2023-11-29 10:11:56.531
Allow Support for Sierra Chart Data Feeds is enabled. | 2023-11-29 10:11:56.531
Current selected Data/Trading service: SC Data - All Services | 2023-11-29 10:11:56.531
Custom symbol settings values: enabled | 2023-11-29 10:11:56.531
Chart Update Interval: 10 | 2023-11-29 10:11:56.531
Intraday Data Storage Time Unit: 0 | 2023-11-29 10:11:56.531
Time Zone: +01:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) | 2023-11-29 10:11:56.531
2023-11-29 09:11:56 Local computer time in UTC | 2023-11-29 10:11:56.531
2023-11-29 10:11:56 Local computer time in SC Time Zone | 2023-11-29 10:11:56.531
2023-11-29 09:05:05 Server time in UTC | 2023-11-29 10:11:56.531
Local computer UTC time and Server UTC time difference: 2 seconds. | 2023-11-29 10:11:56.531
Program path: C:\Users\zyriuse\Desktop\SierraChart\ | 2023-11-29 10:11:56.531
Data Files path: C:\Users\zyriuse\Desktop\SierraChart\Data\ | 2023-11-29 10:11:56.531
OS Version Number: 10.0 | 2023-11-29 10:11:56.531
Locale Setting: C | 2023-11-29 10:11:56.531
DLLs: UserContributedStudies_64.dll | 2023-11-29 10:11:56.531
Allowed protected custom studies: | 2023-11-29 10:11:56.531
Crash reporter started: true | 2023-11-29 10:11:56.531


SC Data - All Services | Connected to server complete. | 2023-11-29 10:12:03.749
Triggering next historical data download in queue. | 2023-11-29 10:12:03.749
Triggering next historical data download in queue. | 2023-11-29 10:12:03.749
Triggering next historical data download in queue. | 2023-11-29 10:12:03.749
Triggering next historical data download in queue. | 2023-11-29 10:12:03.749
Notice: Not connected to Live trading account to receive CME realtime futures data at non-professional fees. | 2023-11-29 10:12:03.749
No download requests in the queue to start downloads for. | 2023-11-29 10:12:03.760
No download requests in the queue to start downloads for. | 2023-11-29 10:12:03.760
No download requests in the queue to start downloads for. | 2023-11-29 10:12:03.760
No download requests in the queue to start downloads for. | 2023-11-29 10:12:03.760
Mapping MESZ23-CME to MESZ23. Service code: cme | 2023-11-29 10:12:03.761
Using symbol data fast lookup vector | 2023-11-29 10:12:03.761
SC DTC Delayed Exchange Data | Starting real-time market data updates for: MESZ23-CME (MESZ23). ID: 1 Service code: cme | 2023-11-29 10:12:03.761
SC DTC Delayed Exchange Data | Connecting to the server ds31-2.sierracharts.com. Port 10043 | 2023-11-29 10:12:03.761
SC DTC Delayed Exchange Data | Requesting security definition data for: MESZ23-CME (MESZ23). ID: 1 | 2023-11-29 10:12:03.761
Added historical Intraday data request for MESZ23-CME to the queue. | 2023-11-29 10:12:03.761
Intraday data recording state for symbol MESZ23-CME is set to download 'Pending'. | 2023-11-29 10:12:03.761
Triggering next historical data download in queue. | 2023-11-29 10:12:03.761
Delaying start of download for MESZ23-CME. | 2023-11-29 10:12:03.761
Mapping FGBLU23-EUREX to FGBL202309_FUT_EUREX. Service code: eurex | 2023-11-29 10:12:03.761
Denali Data Feed | Starting real-time market data updates for: FGBLU23-EUREX (FGBL202309_FUT_EUREX). ID: 2 Service code: eurex | 2023-11-29 10:12:03.761
Denali Data Feed | Connecting to the server ds24.sierracharts.com. Port 443 | 2023-11-29 10:12:03.761
Denali Data Feed | Requesting security definition data for: FGBLU23-EUREX (FGBL202309_FUT_EUREX). ID: 2 | 2023-11-29 10:12:03.762
Added historical Intraday data request for FGBLU23-EUREX to the queue. | 2023-11-29 10:12:03.762
Intraday data recording state for symbol FGBLU23-EUREX is set to download 'Pending'. | 2023-11-29 10:12:03.762
Triggering next historical data download in queue. | 2023-11-29 10:12:03.762
Mapping ZBH23-CBOT to ZBH23. Service code: cbot | 2023-11-29 10:12:03.762
SC DTC Delayed Exchange Data | Starting real-time market data updates for: ZBH23-CBOT (ZBH23). ID: 3 Service code: cbot | 2023-11-29 10:12:03.762
SC DTC Delayed Exchange Data | Requesting security definition data for: ZBH23-CBOT (ZBH23). ID: 3 | 2023-11-29 10:12:03.762
Added historical Intraday data request for ZBH23-CBOT to the queue. | 2023-11-29 10:12:03.762
Intraday data recording state for symbol ZBH23-CBOT is set to download 'Pending'. | 2023-11-29 10:12:03.762
Triggering next historical data download in queue. | 2023-11-29 10:12:03.762
Mapping TNH23-CBOT to TNH23. Service code: cbot | 2023-11-29 10:12:03.762
SC DTC Delayed Exchange Data | Starting real-time market data updates for: TNH23-CBOT (TNH23). ID: 4 Service code: cbot | 2023-11-29 10:12:03.762
SC DTC Delayed Exchange Data | Requesting security definition data for: TNH23-CBOT (TNH23). ID: 4 | 2023-11-29 10:12:03.762
Added historical Intraday data request for TNH23-CBOT to the queue. | 2023-11-29 10:12:03.762
Intraday data recording state for symbol TNH23-CBOT is set to download 'Pending'. | 2023-11-29 10:12:03.762
Triggering next historical data download in queue. | 2023-11-29 10:12:03.762
Mapping FGBLZ23-EUREX to FGBL202312_FUT_EUREX. Service code: eurex | 2023-11-29 10:12:03.765
Denali Data Feed | Starting real-time market data updates for: FGBLZ23-EUREX (FGBL202312_FUT_EUREX). ID: 5 Service code: eurex | 2023-11-29 10:12:03.765
Denali Data Feed | Requesting security definition data for: FGBLZ23-EUREX (FGBL202312_FUT_EUREX). ID: 5 | 2023-11-29 10:12:03.765
Added historical Intraday data request for FGBLZ23-EUREX to the queue. | 2023-11-29 10:12:03.765
Intraday data recording state for symbol FGBLZ23-EUREX is set to download 'Pending'. | 2023-11-29 10:12:03.765
Triggering next historical data download in queue. | 2023-11-29 10:12:03.765
DTC Client socket (2) | Creating socket. | 2023-11-29 10:12:03.778
DTC Client socket (2) | New receive buffer size: 5242880 | 2023-11-29 10:12:03.778
DTC Client socket (2) | Connecting to IP: 38.103.112.190. | 2023-11-29 10:12:03.778
DTC Client socket (4) | Creating socket. | 2023-11-29 10:12:03.778
DTC Client socket (4) | New receive buffer size: 5242880 | 2023-11-29 10:12:03.778
DTC Client socket (4) | Connecting to IP: 154.14.194.212. | 2023-11-29 10:12:03.778
Denali Data Feed | Network connection to server complete. | 2023-11-29 10:12:03.791
Denali Data Feed | Starting socket receive thread. | 2023-11-29 10:12:03.791
Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard | 2023-11-29 10:12:03.791
Denali Data Feed | Setting DTC encoding to Binary VLS | 2023-11-29 10:12:03.831
Denali Data Feed | Sending logon request message. | 2023-11-29 10:12:03.831
SC DTC Delayed Exchange Data | Network connection to server complete. | 2023-11-29 10:12:03.897
SC DTC Delayed Exchange Data | Starting socket receive thread. | 2023-11-29 10:12:03.897
SC DTC Delayed Exchange Data | Sending encoding request to server: Binary VLS. Compression: standard | 2023-11-29 10:12:03.897
SC DTC Delayed Exchange Data | Setting DTC encoding to Binary VLS | 2023-11-29 10:12:04.024
SC DTC Delayed Exchange Data | Sending logon request message. | 2023-11-29 10:12:04.024
SC DTC Delayed Exchange Data | Received logon response. | 2023-11-29 10:12:04.483
SC DTC Delayed Exchange Data | Server Name: SC Realtime Server. | 2023-11-29 10:12:04.483
SC DTC Delayed Exchange Data | Server protocol version: 8. Client protocol version: 8 | 2023-11-29 10:12:04.483
SC DTC Delayed Exchange Data | Successfully connected. | 2023-11-29 10:12:04.483
SC DTC Delayed Exchange Data | Trading is not supported. | 2023-11-29 10:12:04.483
SC DTC Delayed Exchange Data | Restarting real-time data updates for symbol: MESZ23-CME -> MESZ23 | 2023-11-29 10:12:04.483
SC DTC Delayed Exchange Data | Restarting real-time data updates for symbol: TNH23-CBOT -> TNH23 | 2023-11-29 10:12:04.483
SC DTC Delayed Exchange Data | Restarting real-time data updates for symbol: ZBH23-CBOT -> ZBH23 | 2023-11-29 10:12:04.483
Denali Data Feed | Received logon response. | 2023-11-29 10:12:04.658
Denali Data Feed | Server Name: SC Realtime Server. | 2023-11-29 10:12:04.658
Denali Data Feed | Server protocol version: 8. Client protocol version: 8 | 2023-11-29 10:12:04.658
Denali Data Feed | Successfully connected. | 2023-11-29 10:12:04.658
Denali Data Feed | Trading is not supported. | 2023-11-29 10:12:04.658
Denali Data Feed | Restarting real-time data updates for symbol: FGBLU23-EUREX -> FGBL202309_FUT_EUREX | 2023-11-29 10:12:04.658
Denali Data Feed | Restarting real-time data updates for symbol: FGBLZ23-EUREX -> FGBL202312_FUT_EUREX | 2023-11-29 10:12:04.658
SC DTC Delayed Exchange Data | Received security definition for symbol MESZ23-CME | 2023-11-29 10:12:04.704
SC DTC Delayed Exchange Data | Real-time data for symbol TNH23-CBOT is currently unavailable. | 2023-11-29 10:12:04.704
SC DTC Delayed Exchange Data | Received security definition for symbol TNH23-CBOT | 2023-11-29 10:12:04.704
SC DTC Delayed Exchange Data | Real-time data for symbol ZBH23-CBOT is currently unavailable. | 2023-11-29 10:12:04.704
SC DTC Delayed Exchange Data | Received security definition for symbol ZBH23-CBOT | 2023-11-29 10:12:04.704
Opened cached Depth file: C:\Users\zyriuse\Desktop\SierraChart\Data\MarketDepthData\FGBLU23-EUREX.2023-11-29.depth | 2023-11-29 10:12:04.750
Opened cached Depth file: C:\Users\zyriuse\Desktop\SierraChart\Data\MarketDepthData\FGBLZ23-EUREX.2023-11-29.depth | 2023-11-29 10:12:04.751
Denali Data Feed | Real-time data for symbol FGBLU23-EUREX is currently unavailable. | 2023-11-29 10:12:04.751
Denali Data Feed | Received security definition for symbol FGBLU23-EUREX | 2023-11-29 10:12:04.751
Denali Data Feed | Real-time data for symbol FGBLZ23-EUREX is currently unavailable. | 2023-11-29 10:12:04.751
Denali Data Feed | Received security definition for symbol FGBLZ23-EUREX | 2023-11-29 10:12:04.751
Requesting market depth updates for: FGBLU23-EUREX if supported. | 2023-11-29 10:12:08.796
Requesting market depth updates for: FGBLZ23-EUREX if supported. | 2023-11-29 10:12:08.796
Requesting market depth updates for: MESZ23-CME if supported. | 2023-11-29 10:12:08.796
Requesting market depth updates for: TNH23-CBOT if supported. | 2023-11-29 10:12:08.796
Requesting market depth updates for: ZBH23-CBOT if supported. | 2023-11-29 10:12:08.796
Denali Data Feed | Clearing market depth for FGBLU23-EUREX | 2023-11-29 10:12:08.909
Denali Data Feed | Clearing market depth for FGBLZ23-EUREX | 2023-11-29 10:12:08.909
SC DTC Delayed Exchange Data | Clearing market depth for MESZ23-CME | 2023-11-29 10:12:09.003
SC DTC Delayed Exchange Data | Clearing market depth for TNH23-CBOT | 2023-11-29 10:12:09.003
SC DTC Delayed Exchange Data | Clearing market depth for ZBH23-CBOT | 2023-11-29 10:12:09.003
HD Request # 16 | Downloading Intraday chart data for MESZ23-CME to the file MESZ23-CME.scid. Service: cme | 2023-11-29 10:12:09.332
HD Request # 16 | Download start date-time: 2023-11-29 10:01:25.000000. File last date-time: 2023-11-29 10:01:25.468000 | 2023-11-29 10:12:09.332
HD Request # 16 | Using server: ds28.sierracharts.com port 10150 | 2023-11-29 10:12:09.333
Socket (5) | Creating socket. | 2023-11-29 10:12:09.333
Socket (5) | New receive buffer size: 5242880 | 2023-11-29 10:12:09.333
Socket (5) | Connecting to IP: 38.103.112.187. | 2023-11-29 10:12:09.333
HD Request # 16 | Setting DTC encoding to Binary VLS | 2023-11-29 10:12:09.566
HD Request # 16 | Sending historical data logon request message. | 2023-11-29 10:12:09.566
HD Request # 16 | Requesting Intraday data. Start date-time: 2023-11-29 10:01:25. Record interval: 0. Symbol: MESZ23 | 2023-11-29 10:12:09.937
HD Request # 16 | Decompressing data. | 2023-11-29 10:12:10.051
HD Request # 16 | Receiving Intraday data for MESZ23-CME starting at 2023-11-29 10:01:25.468000 | 2023-11-29 10:12:10.164
Socket (5) | CloseSocket call. | 2023-11-29 10:12:10.165
Socket (5) | Shutdown started. Waiting for graceful close. | 2023-11-29 10:12:10.165
Historical data download thread signaled to stop. | 2023-11-29 10:12:10.165
HD Request # 16 | Timestamp of first Intraday data file record written: 2023-11-29 10:01:28.275000. | 2023-11-29 10:12:10.165
HD Request # 16 | Received 79 Intraday data records from 2023-11-29 10:01:25.468000 to 2023-11-29 10:02:07.200013 (41.7 seconds. Delay: 10.0 minutes) and wrote 78 records for MESZ23-CME | 2023-11-29 10:12:10.165
HD Request # 16 | Add time&sales data | Remembered last file record date-time: 2023-11-29 09:02:07.200013 | 2023-11-29 10:12:10.171
HD Request # 16 | Completion time: 1s. | 2023-11-29 10:12:10.172
HD Request # 16 | Intraday data download complete for MESZ23-CME. Unique request ID: 16 | 2023-11-29 10:12:10.172
Removing historical data download ID 16. | 2023-11-29 10:12:10.172
Real-time Intraday chart data file updates started for MESZ23-CME | 2023-11-29 10:12:10.172
Intraday chart data file opened for MESZ23-CME | 2023-11-29 10:12:10.172
HD Request # 16 | Enabling Intraday chart updating for symbol. | 2023-11-29 10:12:10.172

Triggering next historical data download in queue. | 2023-11-29 10:12:10.172
HD Request # 17 | Downloading Intraday chart data for FGBLU23-EUREX to the file FGBLU23-EUREX.scid. Service: eurex | 2023-11-29 10:12:10.172
HD Request # 17 | Download start date-time: 2023-09-07 12:29:24.000000. File last date-time: 2023-09-07 12:29:24.253012 | 2023-11-29 10:12:10.172
HD Request # 17 | Using server: ds14.sierracharts.com port 10149 | 2023-11-29 10:12:10.172
Socket (6) | Creating socket. | 2023-11-29 10:12:10.172
Socket (6) | New receive buffer size: 5242880 | 2023-11-29 10:12:10.172
Socket (6) | Connecting to IP: 176.9.9.252. | 2023-11-29 10:12:10.172
HD Request # 17 | Setting DTC encoding to Binary VLS | 2023-11-29 10:12:10.208
HD Request # 17 | Sending historical data logon request message. | 2023-11-29 10:12:10.208
Socket (5) | Socket gracefully closed by remote side. | 2023-11-29 10:12:10.279
Socket (5) | Closed. | 2023-11-29 10:12:10.279
Opened cached Intraday file: C:\Users\zyriuse\Desktop\SierraChart\Data\MESZ23-CME.scid. Thread ID: 8232 | 2023-11-29 10:12:10.641
HD Request # 17 | Requesting Intraday data. Start date-time: 2023-09-07 12:29:24. Record interval: 0. Symbol: FGBL202309_FUT_EUREX | 2023-11-29 10:12:10.811
HD Request # 17 | Decompressing data. | 2023-11-29 10:12:10.825
HD Request # 17 | Receiving Intraday data for FGBLU23-EUREX starting at 2023-09-07 12:29:24.252000 | 2023-11-29 10:12:10.839
Socket (6) | CloseSocket call. | 2023-11-29 10:12:10.839
Historical data download thread signaled to stop. | 2023-11-29 10:12:10.839
HD Request # 17 | Received 18 Intraday data records from 2023-09-07 12:29:24.252000 to 2023-09-07 12:29:24.253012 (0.0 seconds. Delay: 82.9 days) and wrote 0 records for FGBLU23-EUREX | 2023-11-29 10:12:10.839
Socket (6) | Shutdown started. Waiting for graceful close. | 2023-11-29 10:12:10.839
HD Request # 17 | Add time&sales data | Remembered last file record date-time: 2023-09-07 10:29:24.253012 | 2023-11-29 10:12:10.839
HD Request # 17 | Completion time: 0s. | 2023-11-29 10:12:10.839
HD Request # 17 | Intraday data download complete for FGBLU23-EUREX. Unique request ID: 17 | 2023-11-29 10:12:10.839
Removing historical data download ID 17. | 2023-11-29 10:12:10.839
Real-time Intraday chart data file updates started for FGBLU23-EUREX | 2023-11-29 10:12:10.839
Intraday chart data file opened for FGBLU23-EUREX | 2023-11-29 10:12:10.839
HD Request # 17 | Enabling Intraday chart updating for symbol. | 2023-11-29 10:12:10.839

Triggering next historical data download in queue. | 2023-11-29 10:12:10.839
HD Request # 18 | Downloading Intraday chart data for ZBH23-CBOT to the file ZBH23-CBOT.scid. Service: cbot | 2023-11-29 10:12:10.839
HD Request # 18 | Download start date-time: 2023-03-22 17:07:02.000000. File last date-time: 2023-03-22 17:07:02.873000 | 2023-11-29 10:12:10.840
HD Request # 18 | Using server: ds26.sierracharts.com port 10150 | 2023-11-29 10:12:10.840
Socket (5) | Creating socket. | 2023-11-29 10:12:10.840
Socket (5) | New receive buffer size: 5242880 | 2023-11-29 10:12:10.840
Socket (5) | Connecting to IP: 38.103.112.197. | 2023-11-29 10:12:10.840
Socket (6) | Socket gracefully closed by remote side. | 2023-11-29 10:12:10.852
Socket (6) | Closed. | 2023-11-29 10:12:10.852
HD Request # 18 | Setting DTC encoding to Binary VLS | 2023-11-29 10:12:11.073
HD Request # 18 | Sending historical data logon request message. | 2023-11-29 10:12:11.073
HD Request # 18 | Requesting Intraday data. Start date-time: 2023-03-22 17:07:02. Record interval: 0. Symbol: ZBH23 | 2023-11-29 10:12:11.437
HD Request # 18 | Decompressing data. | 2023-11-29 10:12:11.550
HD Request # 18 | Receiving Intraday data for ZBH23-CBOT starting at 2023-03-22 17:07:02.873000 | 2023-11-29 10:12:11.665
Socket (5) | CloseSocket call. | 2023-11-29 10:12:11.665
Historical data download thread signaled to stop. | 2023-11-29 10:12:11.665
HD Request # 18 | Received 1 Intraday data record from 2023-03-22 17:07:02.873000 to 2023-03-22 17:07:02.873000 (0.0 seconds. Delay: 251.7 days) and wrote 0 records for ZBH23-CBOT | 2023-11-29 10:12:11.665
Socket (5) | Shutdown started. Waiting for graceful close. | 2023-11-29 10:12:11.665
HD Request # 18 | Add time&sales data | Remembered last file record date-time: 2023-03-22 16:07:02.873000 | 2023-11-29 10:12:11.665
HD Request # 18 | Completion time: 1s. | 2023-11-29 10:12:11.665
HD Request # 18 | Intraday data download complete for ZBH23-CBOT. Unique request ID: 18 | 2023-11-29 10:12:11.665
Removing historical data download ID 18. | 2023-11-29 10:12:11.665
Real-time Intraday chart data file updates started for ZBH23-CBOT | 2023-11-29 10:12:11.665
Intraday chart data file opened for ZBH23-CBOT | 2023-11-29 10:12:11.665
HD Request # 18 | Enabling Intraday chart updating for symbol. | 2023-11-29 10:12:11.665

Triggering next historical data download in queue. | 2023-11-29 10:12:11.665
HD Request # 19 | Downloading Intraday chart data for TNH23-CBOT to the file TNH23-CBOT.scid. Service: cbot | 2023-11-29 10:12:11.665
HD Request # 19 | Download start date-time: 2023-03-22 14:43:45.000000. File last date-time: 2023-03-22 14:43:45.411000 | 2023-11-29 10:12:11.665
HD Request # 19 | Using server: ds28.sierracharts.com port 10149 | 2023-11-29 10:12:11.665
Socket (6) | Creating socket. | 2023-11-29 10:12:11.665
Socket (6) | New receive buffer size: 5242880 | 2023-11-29 10:12:11.665
Socket (6) | Connecting to IP: 38.103.112.187. | 2023-11-29 10:12:11.665
Socket (5) | Socket gracefully closed by remote side. | 2023-11-29 10:12:11.776
Socket (5) | Closed. | 2023-11-29 10:12:11.777
HD Request # 19 | Setting DTC encoding to Binary VLS | 2023-11-29 10:12:11.895
HD Request # 19 | Sending historical data logon request message. | 2023-11-29 10:12:11.895
HD Request # 19 | Requesting Intraday data. Start date-time: 2023-03-22 14:43:45. Record interval: 0. Symbol: TNH23 | 2023-11-29 10:12:12.262
HD Request # 19 | Decompressing data. | 2023-11-29 10:12:12.376
HD Request # 19 | Receiving Intraday data for TNH23-CBOT starting at 2023-03-22 14:43:45.411000 | 2023-11-29 10:12:12.487
Socket (6) | CloseSocket call. | 2023-11-29 10:12:12.487
Historical data download thread signaled to stop. | 2023-11-29 10:12:12.487
HD Request # 19 | Received 1 Intraday data record from 2023-03-22 14:43:45.411000 to 2023-03-22 14:43:45.411000 (0.0 seconds. Delay: 251.8 days) and wrote 0 records for TNH23-CBOT | 2023-11-29 10:12:12.487
Socket (6) | Shutdown started. Waiting for graceful close. | 2023-11-29 10:12:12.487
HD Request # 19 | Add time&sales data | Remembered last file record date-time: 2023-03-22 13:43:45.411000 | 2023-11-29 10:12:12.487
HD Request # 19 | Completion time: 1s. | 2023-11-29 10:12:12.487
HD Request # 19 | Intraday data download complete for TNH23-CBOT. Unique request ID: 19 | 2023-11-29 10:12:12.487
Removing historical data download ID 19. | 2023-11-29 10:12:12.487
Real-time Intraday chart data file updates started for TNH23-CBOT | 2023-11-29 10:12:12.487
Intraday chart data file opened for TNH23-CBOT | 2023-11-29 10:12:12.487
HD Request # 19 | Enabling Intraday chart updating for symbol. | 2023-11-29 10:12:12.487

Triggering next historical data download in queue. | 2023-11-29 10:12:12.487
HD Request # 20 | Downloading Intraday chart data for FGBLZ23-EUREX to the file FGBLZ23-EUREX.scid. Service: eurex | 2023-11-29 10:12:12.487
HD Request # 20 | Download start date-time: 2023-11-29 02:36:24.000000. File last date-time: 2023-11-29 02:36:24.812000 | 2023-11-29 10:12:12.488
HD Request # 20 | Using server: ds14.sierracharts.com port 10150 | 2023-11-29 10:12:12.488
Socket (5) | Creating socket. | 2023-11-29 10:12:12.488
Socket (5) | New receive buffer size: 5242880 | 2023-11-29 10:12:12.488
Socket (5) | Connecting to IP: 176.9.9.252. | 2023-11-29 10:12:12.488
HD Request # 20 | Setting DTC encoding to Binary VLS | 2023-11-29 10:12:12.526
HD Request # 20 | Sending historical data logon request message. | 2023-11-29 10:12:12.526
HD Request # 20 | Requesting Intraday data. Start date-time: 2023-11-29 02:36:24. Record interval: 0. Symbol: FGBL202312_FUT_EUREX | 2023-11-29 10:12:12.542
HD Request # 20 | Decompressing data. | 2023-11-29 10:12:12.556
HD Request # 20 | Receiving Intraday data for FGBLZ23-EUREX starting at 2023-11-29 02:36:24.805000 | 2023-11-29 10:12:12.571
Socket (5) | CloseSocket call. | 2023-11-29 10:12:12.571
Socket (5) | Shutdown started. Waiting for graceful close. | 2023-11-29 10:12:12.571
Socket (5) | Socket gracefully closed by remote side. | 2023-11-29 10:12:12.586
Socket (5) | Closed. | 2023-11-29 10:12:12.587
Historical data download thread signaled to stop. | 2023-11-29 10:12:12.592
HD Request # 20 | Received 3 Intraday data records from 2023-11-29 02:36:24.805000 to 2023-11-29 02:36:24.812000 (0.0 seconds. Delay: 7.6 hours) and wrote 0 records for FGBLZ23-EUREX | 2023-11-29 10:12:12.592
HD Request # 20 | Add time&sales data | Remembered last file record date-time: 2023-11-29 01:36:24.812000 | 2023-11-29 10:12:12.592
HD Request # 20 | Completion time: 0s. | 2023-11-29 10:12:12.592
HD Request # 20 | Intraday data download complete for FGBLZ23-EUREX. Unique request ID: 20 | 2023-11-29 10:12:12.592
Removing historical data download ID 20. | 2023-11-29 10:12:12.592
Real-time Intraday chart data file updates started for FGBLZ23-EUREX | 2023-11-29 10:12:12.592
Intraday chart data file opened for FGBLZ23-EUREX | 2023-11-29 10:12:12.592
HD Request # 20 | Enabling Intraday chart updating for symbol. | 2023-11-29 10:12:12.592

Triggering next historical data download in queue. | 2023-11-29 10:12:12.592
No download requests in the queue to start downloads for. | 2023-11-29 10:12:12.592
Socket (6) | Socket gracefully closed by remote side. | 2023-11-29 10:12:12.599
Socket (6) | Closed. | 2023-11-29 10:12:12.599

[2023-11-29 09:17:21]
kremat0r - Posts: 47
EUREX does not work hommie :)
[2023-11-29 09:18:22]
oliviermo75 - Posts: 19
you mean the market itself ?
Sorry but i don't follow you
Date Time Of Last Edit: 2023-11-29 09:24:03
[2023-11-29 09:32:28]
Sierra_Chart Engineering - Posts: 17179
We are aware of a problem with the EUREX.

Refer to:
Resolved: EUREX Data Feed Down 2023-11-29
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

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