Support Board
Date/Time: Tue, 26 Nov 2024 12:31:47 +0000
Tried adding $$ to my account and it says can't use this card?
View Count: 194
| [2023-11-29 07:46:01] |
| Robbo - Posts: 6 |
|
Dear Support, as per title but it is the card I already added $50 usd to my account with. I don't understand why this would be as there is money in that account to transfer and it is the account I want to use for continued payments, please advise, regards Robert Collins.
|
| [2023-11-29 15:45:52] |
| Sierra_Chart Engineering - Posts: 17179 |
|
Yes we do see the 50 USD on your account. What service package do you want to use? They are listed here: Description of Service Packages and Pricing: Packages We will then activate the package you want. We have temporarily activated your Sierra Chart account for now. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-11-29 15:46:54
|
To post a message in this thread, you need to log in with your Sierra Chart account: