Login Page - Create Account

Support Board


Date/Time: Tue, 26 Nov 2024 12:35:37 +0000



Calender month or28 days?

View Count: 181

[2023-11-29 07:33:44]
Robbo - Posts: 6
dear support, I am ready to subscribe for 1 month but need to know if it is a calender month or 28 days from first subscription date? so I subscribe on December 1st or is there a set date I should subscribe on? Please advise and also how to set up a continuous renewal for a monthly subscription, thank you and regards, Robert Collins.
[2023-11-29 15:48:00]
Sierra_Chart Engineering - Posts: 17179
When you pay for a month, there are 31 days added to your account from today. It is not connected to calendar months. A month is always considered 31 days.

In the case of exchange fees, these are connected to calendar months.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account