Support Board
Date/Time: Tue, 26 Nov 2024 14:22:49 +0000
Live position disappearing and not showing in the trade window
View Count: 210
| [2023-11-15 17:07:56] |
| User658125 - Posts: 20 |
|
I'm having a peculiar problem. When I place a live order, the orders show up (both market and limit, including attached limit orders) but a second or two after the order is filled it simply disappears. I found out today that when I hit the flatten button, a message comes up stating that the order does not exist. As a note, it will cancel any pending attached orders when flatten is used. Chart Trade mode is on. Show orders and position is on. I am using IB and have it connected as I always had it in the past. I double checked and the set up seems fine. I am using the Denali data via Sierra Charts (which is great) Under "Symbol Action", I use STOCK Symbol-NQTV Under "Trade and Current Quote Symbol", I use Stock Symbol-STK-SMART/NASDAQ-USD or Symbol-STK-SMART-USD (I tried both) I tried to find a solution on my own, but nothing seems to work. As a second question, it seems since changing to the "Symbol-NQTV" the only way to trade via IB is to individually go through each symbol and change the trade setting to Symbol-STK-SMART-USD. Is this correct? There is no way to change all tickers on an exchange en masse? Thanks you! I will send a Message log via analysis. If you require a trade activity log please let me know. |
Attachment Deleted.  TradeActivity files query time 0.05.txt - Attached On 2023-11-15 17:05:25 UTC - Size: 130.8 KB - 103 views |
| [2023-11-15 18:35:24] |
| Sierra_Chart Engineering - Posts: 17179 |
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This is explained here: Interactive Brokers Trading Service: Trade Position Line or Quantity Disappearing or Displaying Zero You may need to use the Order Fill Calculated Position setting. Yes this is correct: As a second question, it seems since changing to the "Symbol-NQTV" the only way to trade via IB is to individually go through each symbol and change the trade setting to Symbol-STK-SMART-USD. Is this correct? There is no way to change all tickers on an exchange en masse? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-11-16 16:00:54] |
| User658125 - Posts: 20 |
|
Thanks for you reply. I am a little embarrassed that I couldn't find this section on my own. It never came up when searching. Anyway. I believe I have solved it (at least temporarily). I watched the symbols on the Trade Position Window when placing an order today. In this case it was AMD. When the trade when through, the symbol came up in the Symbol Column, without the -STK-SMART-USD. So, I changed the symbol to just "AMD", in the section of "Trade and Quote Symbol (Action)" in the chart settings window. Surprisingly, this did transmit the order to IB and maintained the position in SC after the trade. Thanks for your guidance and I hope this helps anyone else that has this problem. |
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