Support Board
Date/Time: Tue, 26 Nov 2024 14:33:54 +0000
re: Unable to Scale out of positions or flatten the position completely
View Count: 222
| [2023-11-15 16:08:24] |
| vmitrader96 - Posts: 14 |
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Hi, for the last several days I have been unable to scale out of positions and sometimes unable to flatten the position at all. I am using the Rithmic feed through Apex, and it seems to happen mostly when I am long 4 or more contracts. I hit the sell market button and nothing happens, flatten account sometimes does not work. I have used the Rithmic Flatten Accounts option but that does not always work right away. I cant keep trading like this it's costing me a ton of lost profits and actual losses. I've attached the log for the trades affected today not sure if that helps.
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 cl fills problem .png / V - Attached On 2023-11-15 16:07:45 UTC - Size: 20.21 KB - 48 views |
| [2023-11-15 16:43:53] |
| Sierra_Chart Engineering - Posts: 17179 |
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We cannot help with this. Refer to: Rithmic Trading Platform Service: Rithmic Market Data and Support Policy To verify that everything works properly in Sierra Chart you can test all of this in Trade Simulation Mode: Trade Simulation Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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