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Date/Time: Tue, 26 Nov 2024 06:27:43 +0000



Not getting live data

View Count: 283

[2023-11-15 15:26:56]
Satyam_1 - Posts: 12
hello i am not getting any price movement or data in XAUUSD. Kindly help
[2023-11-15 15:43:56]
John - SC Support - Posts: 36286
That data comes directly from FXCM, so if there is an issue, it means that there was a problem with FXCM sending the data.

We just checked this symbol and we are seeing the data flow just fine.

Let us know if you are still having a problem with this data.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2023-11-15 16:07:51]
Sierra_Chart Engineering - Posts: 17179
Refer to help topic 3:
Intraday Chart or Chart Bars Not Updating | Blank Intraday Chart | "Currently no data to display" message for Intraday Chart
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2023-12-26 02:25:08]
Satyam_1 - Posts: 12
HELLO can you tell me why i am not getting fee for XAUUSD?
[2023-12-26 02:49:30]
Sierra_Chart Engineering - Posts: 17179
The CFD data comes from FXCM and they are not providing any data at this time.

Instead of XAUUSD use this symbol:
GCG24_COMEX
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2023-12-26 02:49:55

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