Support Board
Date/Time: Tue, 26 Nov 2024 15:34:54 +0000
Market profile & day valua area written/displayed later than defined in session times
View Count: 261
| [2023-11-06 22:04:03] |
| Spooner - Posts: 3 |
|
Today my market profile and day value area started writing/displaying from 2 p.m. NY time only. Even though my market profile time session is set to start at 9 a.m. NY time, and my day valua area should have started to build during overnight session already. Checked all time settings (global setting / chart setting / session times), all correct. What could be the reason for SC only starting to write/display my charts from 2 p.m. NY time today?
|
| [2023-11-06 22:14:45] |
| John - SC Support - Posts: 36295 |
|
Can you please give us a screenshot of what you are seeing by following these instructions: Support Board Posting Information: Attaching or Posting a Screenshot/Image (Optional) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-11-07 20:24:50] |
| Spooner - Posts: 3 |
|
https://www.sierrachart.com/image.php?Image=1699388634880.png
|
| [2023-11-07 21:13:58] |
| John - SC Support - Posts: 36295 |
|
What is your "Global Settings >> Time Zone Settings >> Time Zone" set to?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-11-07 21:26:09] |
| Spooner - Posts: 3 |
|
Global Settings >> Time Zone Settings >> NY time zone I have been using all settings over the last months already. Never changed anything. Always worked. Also now it is working smoothly again. Only the data from Sunday 6 pm to Monday 2 pm is missing. Very strange. Was about to blame the change back from DST in the US. However, since everything is working smoothly again, I am not too much worried about maybe not finding the cause of it. |
| [2023-11-14 07:03:09] |
| Sierra_Chart Engineering - Posts: 17181 |
|
If there is missing data, refer to: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: